By Aravind Prakash on Friday, 17 March 2017
Posted in General
Replies 9
Likes 0
Views 154
Votes 0
Hi,

The user for love lists on Komento comments seems to be blank. I have attached a screenshot.
Even though I have enabled integrations with EasySocial, clicking on the user name does not take me to EasyProfile.
Wonder what I am missing here.

Please check for this url : http://chipverify.com/system-verilog/system-verilog

Thanks,
Aravind
Hi there,

Based on my observations, it seems that those user are Guest, and it will not recognized as a user, and it will not redirect your to the EasySocial. Please advice.
·
Friday, 17 March 2017 13:12
·
0 Likes
·
0 Votes
·
0 Comments
·
How about the folks who commented ? Wei Lee is an original user, but it doesn't take me to the profile either. Do you know if I am missing any configuration ? Thanks !
·
Friday, 17 March 2017 13:32
·
0 Likes
·
0 Votes
·
0 Comments
·
Hi there,

It seems that i cant fully accessed your Komento and EasySocial for further check on this issues, and from what i see on the codes, it seem that, those user, Wei Lee, also a 'Guest'. Please advice.
·
Friday, 17 March 2017 15:25
·
0 Likes
·
0 Votes
·
0 Comments
·
Hi,

Those are not guests, even when I have logged in as Admin and like a comment, it shows up blank in the love list. I have updated backend and FTP access, please take a look.

Thanks,
Aravind
·
Sunday, 19 March 2017 22:03
·
0 Likes
·
0 Votes
·
0 Comments
·
Hi there,

It seems that i still dont have full access on you backend as you can see here https://screencast.com/t/ar7B1cymqpVL. I need to access your settings area and currently, we have limited access. Please advice.
·
Monday, 20 March 2017 10:48
·
0 Likes
·
0 Votes
·
0 Comments
·
Hi, it's been enabled.
·
Wednesday, 22 March 2017 02:43
·
0 Likes
·
0 Votes
·
0 Comments
·
Hi there,

Thanks for your permission, but it seems that i still don't have full permission on your Komento currently.

By the way, maybe you can check your setting at Backend>Components>Komento>Settings>Users>General as shown https://screencast.com/t/FcpEEnKq4w might be currently, your 'Profile Picture Integration' configured wrongly. Please advice.
·
Wednesday, 22 March 2017 09:51
·
0 Likes
·
0 Votes
·
0 Comments
·
Thanks, I do see the profile pic now, guess the name won't be printed.
·
Thursday, 30 March 2017 11:53
·
0 Likes
·
0 Votes
·
0 Comments
·
Hi there,

It seems that currently, I still cant access your Komento's settings

By the way, it seems that, 'admin' is now correctly linked to it profiles as you can see here https://screencast.com/t/RdVYfrDGS. Please advice
·
Thursday, 30 March 2017 12:06
·
0 Likes
·
0 Votes
·
0 Comments
·
View Full Post