By Alex Khatchadourian on Thursday, 03 May 2018
Posted in Technical Issues
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Hello,

we're having issues with integrating Komento with Music Collection (from http://www.joomlathat.com ) in our website.
The Komento plugin that JoomlaThat provides works well in many websites.. but not ours.

The function used to show komento comments inside the component is:

Komento::commentify()

this does not "break", but it shows nothing.

Again, this same plugin with this same function is working fine on other websites.

Do you have a clue what could be causing this?
Hi there,

After checking on your site, seems like you didnt enabled this settings http://take.ms/xhrlf. I have enabled them for you and it should shown correctly now.

Please give it a check and see how it goes.
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Friday, 04 May 2018 10:09
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Hi there,

Is it possible for you to provide us with the back end and FTP access to your site to check on this issue? By the way, can you provide us with that particular link so that we can further check on this issues. Please advice.
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Thursday, 03 May 2018 18:25
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sure.. I have added this info into the account.

by the way, you're now speaking with me, Germinal Camps, I'm the developer of Music Collection, so if you have any question, let me know.

on the frontend, Komento comments should appear, for example, in this page: https://mahiber.com/music/M/2-melaku-tegegn/3-tewesta-volume-4

(below the songs)

if it's useful to you:

our plugin that integrates Komento and Music Collection is in /plugins/muscol/komento/komento.php

the function that is called on that album page is function onCommentsAlbum($album_id)

inside this function you will see the call to the Komento API using Komento::commentify()
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Thursday, 03 May 2018 21:57
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oh boy... sometimes it's true that the simplest explanation is the right one.
our fault then..
sorry!
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Friday, 04 May 2018 22:25
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Not a problem at all Alex, glad that your issue is resolved now
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Saturday, 05 May 2018 16:44
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