By Mehmet Alp Sirin on Monday, 04 April 2016
Posted in Technical Issues
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Hello Everyone,

I just realized that comments EasySocial Notifications do not work.
Neither on Joomla Article nor on K2 items.

Do I make smthng wrong?
For eMail they do run well.

Pls help,

Tnx in advance,

Alp
Hi Mehmet,

I am really sorry for the delay of this reply.

It seems like you have installed komento after EasySocial was installed, hence the alert rules for komento comment did not get installed correctly. I have manually run "discover alert" from your backend > easysocial > alerts > discover and it should be working correctly now. Please have a look.
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Monday, 04 April 2016 13:16
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Hello and tnx a lot for your help.

The notification seems to run now. But in the notification is shown the constants label as you can see here:

http://prntscr.com/any1nv

Tnx and best regards,

Alp
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Monday, 04 April 2016 18:36
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Hi Mehmet,

It seems like you are using older version of Komento. Can you update your komento to latest version (version 2.0.6) first and see if that will fix the issue?
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Tuesday, 05 April 2016 12:03
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I updated comment and the problem still exists: http://prntscr.com/aocurt
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Tuesday, 05 April 2016 17:37
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it seems like you didn't install Komento apps so it will missing these language translation string.

http://stackideas.com/apps/item/9-comments

By the way, I already help you installed Komento app in your Easysocial, it should work fine now.
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Wednesday, 06 April 2016 11:26
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Ok seems to run. Tnx a lot.

BR,

Alp
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Wednesday, 06 April 2016 16:48
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You are most welcome Alp. Glad to hear that your issue has been resolved now.

As a gentle reminder, kindly start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiry. I will lock and mark this thread as resolved.

Have a great day ahead
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Wednesday, 06 April 2016 17:21
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