Komento crashed user manager
By JH on Sunday, 04 May 2014
Posted in Technical Issues
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Hi guys,

I'm getting the following error in user manager when I try to update/edit/delete a user:

Fatal error: Class 'Komento' not found in /home/cp7254/public_html/plugins/user/komentousers/komentousers.php on line 55

Any ideas for a fix?

Thank you!

James
Hello,

Can you extract and replace the attached file in your media/foundry/. If the issue still exist, we need your FTP to debug your site. Please give it a try.
Nik Faris
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Monday, 05 May 2014 13:21
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I upgraded to the latest Komento version (1.8). Now I'm also getting this error when I try to access the Komento backend:

Fatal error: Cannot redeclare class FD40_FoundryFramework in /home/cp7254/public_html/media/foundry/3.1/joomla/framework.php on line 17

Any ideas?

Thanks,

James
JH
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Sunday, 04 May 2014 17:17
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Hello James,

I am really sorry for the delay of this reply as it is a weekend for us here. Is it possible for you to provide us with the back end and FTP access to your site to check on this issue?
Mark
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Sunday, 04 May 2014 23:51
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Sure thing. I've included the info in the site details tab below.

Thanks,

James
JH
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Monday, 05 May 2014 12:39
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Ok, that seems to have worked. I bought the pro version so I'm going to install that now and hope for the best! Will update this post if I have any trouble.

Thanks for your amazing components and support.

James
JH
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Monday, 05 May 2014 18:28
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It works! Thank you once again.

James
JH
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Monday, 05 May 2014 19:59
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Thanks for updating James, glad that your issues are resolved now
Mark
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Monday, 05 May 2014 23:52
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