By Ian Shere on Sunday, 20 March 2022
Posted in General
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Using this page for testing (just a random page I chose) https://norcalpulse.com/humboldt/lake-county-road/clearlake-austin-park

I'm on a slower connection at a hotel, but I managed to install Komento and EasyBlog without issue so I don' think its that.

I have checked permissions (I didn't change any after the initial install) for "Public" and it's set to allow users in that group post comments. Yet, when I post a comment and submit, the spinner keeps spinning and the comment never submits.
Hello Ian,

It looks like your account isn't tied up with Komento Pro version subscription. Is there any mistake on our end? Would it be possible for you to contact us at https://crm.stackideas.com and provide us with the order reference and your username so that we can fix this up for you? Supports are only available for Pro version.
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Monday, 21 March 2022 13:27
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Does KOMENTO works well with the page builder QUIX from themexpert.com
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Monday, 21 March 2022 14:47
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Hello Bernard,

Based on our internal test on an older version of Quix, Komento is loaded and work correctly.
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Monday, 21 March 2022 17:30
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@Nik

You are correct, I do not have a subscription for Komento (yet, and perhaps, now, never). I have been a loyal Easyblog subscriber for many years and wanted to swap away from jComments to something else with better spam control. As I have had such a good run with Easyblog, then Komento seemed a logical choice.

A user (me) reported an issue, which, quite obviously, you didn't even bother to check/test. Perhaps your product has a bug (see my ticket on Easyblog - https://stackideas.com/forums/draft-posts-not-showing-on-frontend - yes that was your end), but perhaps it was my site's setup. But you'd never know...

I liked the look of Komento, and, yes, I confirmed by adding to another of my 90+ sites I manage, that it works. But I need it to work on every site which it does not. Disappointed, but it does help rule Komento out as an option.
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Monday, 21 March 2022 22:12
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Hello Ian,

Sorry if my reply doesn't meet your expectation. I will help you on this one. To check on this issue, I would need your FTP access so that we can troubleshoot what exactly causing it.
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Tuesday, 22 March 2022 10:28
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