Hi Paul,
Is your Komento the latest version? I remember this issue being present on one of the older versions which we have provided the fix(link).

Hi Raymomd

Is your Komento the latest version?

Probably but I honestly do not know!
Is there a way to find out which version I have if I do not see it in the Komento back end?
I followed your link and downloaded the zip file called "komento.zip"
It opened a file called "constants.php"
Which I put here:
Komento - JoomlaFolder/components/com_komento/constants.php
But nothing seems to have changed.

Please advise

thanks

Paul

Hey Paul,
You can check the version in the browser's console(http://take.ms/gWdMA).
You can try updating to the latest version and see if the issue is fixed.
If not, can you update your backend and ftp access at http://stackideas.com/dashboard/site so we can investigate this? Thanks.

Hey Raymond

Thanks for your tips.
Yep I had 2.07 installed.

After installing the latest version:

You are using the latest version of Komento 2.0.12

thanks again and have a great weekend

Paul

Hey Paul,

You are most welcome. Glad to hear that your issue has been resolved now.

As a gentle reminder, kindly start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiry. I will lock and mark this thread as resolved.