Hi Inge,
I suspect you might be missing these js files:
http://www.domain.com/media/foundry/4.0/scripts/plupload.min.js
http://www.domain.com/media/foundry/4.0/scripts/flot.min.js

Can you provide us your ftp access at http://stackideas.com/dashboard/site so we can help you investigate this issue further? Thanks.

Thank you for your reply Raymond.

Tried to copy these into the path, but it didn't work.
I have sent you guys a help desk instead. since I suspect it could have to do with staging and production enviroment.

Hi again,
Got an email that you are discontinuing the help desk and that I should report the issue here instead.

So moving on with the issue, I am wondering if the error popup issue could have anything to do witth the fact that we are working on a staging enviroment and setting the extensioins up before pushing to production. This means that all extensions are installed on a staging subdomain at the moment.

Raymond wrote:
Can you provide us your ftp access at http://stackideas.com/dashboard/site so we can help you investigate this issue further? Thanks.

Hi Raymond, details has been updated, thanks.

Hi Dennis,
It seems that the ajax function is directing to your live site instead of your staging site if you look at the browser console. Based on this, I have helped you changed the following line in the configuration.ini file.
public $live_site = 'http://staging1.interacoustics.com/';

If the value is left blank, it will look for your live site url and not the staging site url. Hope this helped clarifies the issue that you faced.

Hi Raymond, thank you for your help. Does this mean I should change it back once we push the site to production?

You're welcome.

Yes, you should put empty value once your site push to live.

public $live_site = '';