Hello Ashish,

I have checked your site. K2 Category access control app are disabled. K2 User group app is enabled only.
K2 user group app is created recently , well subscription purchased a day ago before app creation, that's why it's not working.

This app will work for only new subscribers who purchase the plan after app creation, existing user will not get affected with this.
Try to subscribe one plan and see if still issue persist.

Update me.

Hi Manisha thank you for the response!
I have enabled k2 user group and also have created new subscription for new user called "ashladies" who should only have access to "women and juniors" section of the k2 category and not to "men and young men" k2 category.
But this is still not working could you please guide.

Thanks

Ash

Hello Ashish,

Can you share your site ftp details , i need to debug this issue.

server: trendcouncil.com
u:trendcou
p:kumar@13 or try Kumar@13

Hello Ashish,

I double cross check the things. Payplans K2 USer group app will assign k2 user group to the users on the basis of subscription they purchase. Which is assigning the user group perfectly. Every configuration seems working. We need to contact k2 team about this if anything missing in configuration, so they can assist us. Can you ask from K2 team about this issue.
see attached screen shot.

Update me with the response.
Thank you for understanding.

i am not understanding what do you need me to ask them? please state the question you need me to ask them

k2 extension is not the issue here its the k2 plugin for pay plans does not seem to functions correctly.

Hello Ashish,

I think i misunderstood, correct me.
What i understand previously that according to k2 usergroup content not displaying. that's why i told you in my previous reply that user group access assignment done properly , so we need to confirm with k2 support team.

I think you want to restrict k2 category items on the basis on plan subscribed by user.
For example , i have create one K2 Item access control app to restrict "Women Trendvoyant" item, if user don't have Ladies and Junior plan , not able to see the item, user will see subscribe plan link.
See attached screen shot.

I have created one user, login in frontend with testuser / 111111 and try to access below link which is restricted.
http://trendcouncil.com/web/index.php?option=com_k2&view=item&layout=item&id=10&Itemid=682

Correct me if i understand properly or if not please try to explain using screenshot/link what exactly you want to achieve.
Thank you for understanding.

Hi Manisha

i think i have figured everything out so here are the few hurdles

- how do i "subscribe plan" link to contact us page, please see screeshot
- and one weired thing is that, restrictions are working fine but for some reason when you click on "runway analysis" it doesnt restrict that page.

User "testuserLadies" is restricted to LadiesandJuniors category only, and as it should be, doesnt have access to "menandyoungmen" category but the only page it doesnt restrict is RUNWAY ANALYSIS in the navigation. let me know if this all makes sense to you.

try loging in with testuserLadies/111111 and access menandyougmen section on the top you will see it still has access to runwayanalysis.

Thanks
Ash

Hello Ashish,

It sounds good you managed to setup this app.
I've have login with testuserLadies and tried to access runanalysis page, at the bottom you will see subscribe link , and also if you click on any section mentioned in images, it's also restricted.
see attached screen shot.

Let me know if you have any query or correct me if i misunderstood.

yes i see the subscribe plan link but no images show up in rest of the sections but only in runway analysis. so i didnt want to see the images.

2nd thing is i needed to change subscribe plan link to the contact page at the bottom.

Hey,

2nd thing is i needed to change subscribe plan link to the contact page at the bottom.
Can you please share the screen shot, where exactly you want it , so i can check it.

here is the screenshot attached...also how can i hide those images from runway analysis? this also in screenshot

Hello Ashish,

In current K2 Category access control, Subscribe link will go to plan page always , as it's default behavior of payplans to restrict the contents. If you want to change the subscribe link to contact us page then it will require customization in existing app (change in above mentioned image).

Please send us detailed requirement request at support@stackideas.com OR https://crm.stackideas.com and select "Customizations".

Let me know if you have any query.

ok i will do that, what about the image issue as i had described earlier

Hello Ashish,

In case of restricted item , we show subscribe link after intro text.
For runwayanalysis item, these images are added as introtext that's why it's showing before subscribe link.
While for other items , no inro text is there that's why only subscription link shown. .

Let me know if you have any query.

Hi I am still having issues with content restrictions...just to recap here is what needed

testuserLadies has access to Ladies and Juniors category and all the items under it only

testuserMen has access to MenandYoungmen category and all the items under it only

testuserFull has access to Both the category and all the items under it only (in another words access to the entire site)

Please note that categories are setup in K2

I have used payplank2 plugin app for this but that just gives access to the categories not the items within the categories

please guide as soon as possible.

Hello Ashish,

I checked with testuserFull user, who have full access to site. The restricted menu is accessories.
See attached screen shot.

Let me know only this item is not restricted or correct me if i misunderstood the issue.

no that is not what i am asking ....if you read my previous comments

- by restricting category does the app also restricts the items within the category? if so i have already given access to the users according to the role but they still dont have access to certain items though they have the access to the category containing the item.

do you understand the issue now? you need to login as the three seperate users like i mentioned below and try to access items within to see the issue.





[i]Hi I am still having issues with content restrictions...just to recap here is what needed

testuserLadies has access to Ladies and Juniors category and all the items under it only

testuserMen has access to MenandYoungmen category and all the items under it only

testuserFull has access to Both the category and all the items under it only (in another words access to the entire site)

Please note that categories are setup in K2

I have used payplank2 plugin app for this but that just gives access to the categories not the items within the categories[/i]

Hello Ashish,

I am able to replicate the issue now. I am working on this issue.
Please don't change anything on site.

thank you. i wont change anything.

Hello Ashish,

I debug this issue at your site, it coming due to caching. I have cleared your site cache and i am able to access the items of allowed categories of the user's you mentioned previously.
Please take a look again on this issue and then try to record video or steps to replicate it.
See attached screen shot.

Update me or correct me if i misunderstood.

Thank you Manisha

I have noticed that too but each time i have this issues, i will have to clear the cache? which is not very userful.


Thanks

Ash

Hi I just tested as testuserMen and i still get restricted when i try to access any of the categories assigned under this plan. i have also disabled system page cache system plugin to avoid this issue but not being able to access the content under this plan.

Hello Ashish,

Ok, i got the issue. I am working on your site.
Will let you know once it get fixed.

Thanks for understanding.

Hello Ashish,

Please find attached kit of k2 with changes.
Install it vai joomla extension manager.

After installing , please take a look on this issue and update me if still issue not resolved.

Hi

i got this error

Fatal error: Call to a member function getAppParam() on null in /home/trendcou/public_html/web/plugins/payplans/k2/k2/app/k2item/k2item.php on line 110

Hello,

Sorry for the inconvenience.
PFA.

another error

Warning: array_intersect(): Argument #1 is not an array in /home/trendcou/public_html/web/plugins/payplans/k2/k2/app/k2item/k2item.php on line 117

Fatal error: Cannot break/continue 1 level in /home/trendcou/public_html/web/plugins/payplans/k2/k2/app/k2item/k2item.php on line 119

Hello ,

Disable this app for now, lI will debug this issue at your site.
Do not change anything on site.

I unpublished the app now. please let me know this is becoming ongoing issue.

ok, Will let you know asap on this.
Thanks for understanding.

Hello Ashish,

Sorry for the delay. I have applied the changes at your site. Now it's working as expected.
Please take a look on this update me if still issue persist.

Thank you for understanding.