Just Updated Joomla and Having Issues
By Mel on Wednesday, 11 November 2015
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Hello Mark & Team,

I just updated Joomla to version 3.4.5. I'm running EasyBlog 3.9.22295. Should I be having problems with the system? The media manager isn't opening when I try to load a blog image. The editor also erases all of my body text when I save a new blog entry. I'm thinking I just need to update EasyBlog but I just want to make sure that's what my problem is. Also, I read in the forums that there's a possible bug in the system and you guys might be willing to update from EB 3.9 to EB 5.0 to determine the root cause. I'd be willing to do that if you still need it.

Thanks!

Mel
Hey Mel,

I am sorry for the delay of this reply,

I believe that might conflict something so causing this, because I just tried in my local with Easyblog 3.9 and Joomla 3.4.5 version, it work great.

Perhaps you can try temporary change your current template to use Joomla default Protostar template and see how it goes?

If the issue still persists, perhaps you can provide us with your Joomla backend and FTP access so we can help you check on this.

By the way, It looks like your subscription has expired and in order for you to continue requesting for support, you will need an active subscription. If you have already renewed, please let us know so that we can correct this for your account.

Thank you for understanding.
Arlex Wong
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Wednesday, 11 November 2015 11:18
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