Jticketing (lack of) support with EasySocial
By Andrew Heritage on Friday, 17 October 2014
Posted in Post Sales
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I asked and was told that JTicketing did now integrate fully with EasySocial (I asked as their website only lists JomSocial and JEvents). I have now purchased and installed a test system with EasySocial and see it and JTicketing are not integrated. As can be seen from the attached, there is some support in that it should be able to take user fields for an EasySocial person booking, but this is not the same as the integration that I was led to believe existed, i.e. a user in EasySocial when creating an event would get the option to make it a paid event (this is the functionality that is in JomSocial and JEvents) There clearly can be seen the integrations for JS but not ES Please advise ....
Hello Andrew,

Actually we have had the jTicketing listing on the EasySocial app directory since before EasySocial came out with Event support for EasySocial. As i said the last post, we have had support for EasySocial since before the events feature came out.. And the page was talking about Features of the Native Events manager..

When some users alerted us that users are getting confused, after the ES Events feature was released, we updated the page to make sure that this does not happen.

In case you have purchased jTicketing from us, do contact us via our ticketing system and we can decide what we can do..

Thanks !

Parth
Techjoomla
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Friday, 17 October 2014 13:51
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Hello Andrew,

I will consult this with the developers of JTicketing and if it is indeed that they are misleading you guys, we'll be removing it from our Apps section.
Mark
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Friday, 17 October 2014 02:41
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Hello Everyone !

Right now jTicketing supports EasySocial Avatars, field mapping and Activity stream pushes. Our last version of JTicketing came out a couple of weeks before ES Events came into Beta so we could not add support for ES events then..

But our immediate next version will add full integration with ES Events.
Techjoomla
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Friday, 17 October 2014 02:46
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Looking forward to it Parth!
Justin
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Friday, 17 October 2014 02:58
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Thanks for updating Parth, appreciate your prompt response on this matter
Mark
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Friday, 17 October 2014 03:21
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Ok, so I had indeed initially assumed that since the information on the jticketing site specifically did not mention the integration, it wasn't yet supported, but I rasised this with stackideas pre-sales since your website implied it was supported (and I was told it was.) In addition I noticed today there is a sentance which I'm sure didn't used to be there on the stackideas site saying "Please note that the support for the new Events adding in EasySocial will be added in the upcoming version.. Till then you need to use Native events with EasySocial " so now I'm wondering if I have to wait not only for a new version of jtickets but also of easysocial until my users can actualy create a paid event?

I certainly think that the line "3.Ticket Types: It also allows Event Owners to create Ticket types with varying pricing, availability and descriptions." is incrediably misleading and that coupled with the answer from your sales team means I have purchased something today when it would have been better perhaps to wait until it was actually released and tested. To me it is Stackideas that are being "misleading", to quote your phrase. :-(
Andrew Heritage
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Friday, 17 October 2014 06:16
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Hello Andrew,

Kindly please do understand that when you are purchasing EasySocial, it does not include JTicketing. JTicketing is not our product and it was a product created by Techjoomla. When you post a question on our pre-sales section regarding JTicketing, all we do is to forward this questions to Techjoomla to get a response from them as we are not proficient with their products.

As for the notes on the apps page, I believe the guys at Techjoomla have already modified them recently as we are actually unaware of this.
Mark
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Friday, 17 October 2014 12:02
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Thanks for updating Parth
Mark
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Sunday, 19 October 2014 00:59
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