JSN Theme Update Caused Issues
By Jaccobb Romero on Thursday, 08 November 2018
Posted in General Issues
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Joomla theme did a recent update (JSN Metro). It seems to have caused several issues with both my EasySocial and Ticket System. I had to refresh all the info (like a new install) for EasySocial because all my buttons stopped working. Most seems to be back to normal, except the chat function. It just gives a blank screen with "edit"
Hi there,

Can you try to implement css codes below and see how it goes.

[gist type="css"]
#ck .ckit-head-action {
height: inherit !important;
}
[/gist]
Abdul Warith Norudin
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Friday, 09 November 2018 11:08
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Not quite sure where to set this css code at? Under the theme for css?
Jaccobb Romero
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Wednesday, 14 November 2018 01:03
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Hi there,

You can implement them on your template custom.css files. You can implement them here template/jsn_metro2_pro/css/custom/custom.css

Currently, it is not possible for me to implement them for you as there are no save option on your end as you can see here http://take.ms/kKQCj
Abdul Warith Norudin
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Wednesday, 14 November 2018 09:58
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Not sure why it wouldn't allow you to save... however, going by the photo, I was able to put the code in, save, refresh (clear cache) and all was back to normal. Thanks!
Jaccobb Romero
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Wednesday, 14 November 2018 14:06
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Hi there,

You are most welcome. Glad to hear that your issue has been resolved now.

As a gentle reminder, kindly start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiry. I will lock and mark this thread as resolved.
Irwin
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Wednesday, 14 November 2018 14:12
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