Hey there,

It is a known issue. It is recommended to download and install launcher or full package installer found on your dashboard and run the installation as usual. The single click updater should be up and working by v3.0.4.

You can check it out for more info here. https://stackideas.com/forums/important-announcement-for-easysocial-3-0-3-update

Can you have a try and see how it goes?

If you can't update your EasySocial, can you update your FTP's access and perform a full backup on your site before we update it for you?

hi, please can you assist me with the installation, I have no idea what an FTP is.

Hey there,

I had helped you to update your EasySocial to the latest version.

Can you have a try and see how it goes?

Thank you so much.

Hi there,

You are most welcome. Glad to hear that your issue has been resolved now.

Just for your information, I have locked and marked this thread as resolved to avoid confusions in the future. Please start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiries.

Thanks for understanding.