By Lafemme on Monday, 01 June 2015
Posted in General
Replies 13
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Views 837
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Hi there... since Jom Social updated there software.. the menu that comes with ED & EB of JomSocial does not work anymore.

What to do??
Hello Lafemme,

I am sorry for the delay of this reply.

Can you provide us with your joomla backend and FTP access so we can check on the issue directly?

Please advise.
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Monday, 01 June 2015 13:24
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i may be having the same problem. i have submitted a ticket with credentials. it seems that the jomsocial toolbar is being integrated despite not having set it for integration? i had this problem seemingly several times but sometimes it just seems to go away... im a little confused
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Monday, 01 June 2015 14:11
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Hello Keith,

Thank you for the heads up on this issue. We have received your ticket. Let's proceed from there.
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Tuesday, 02 June 2015 15:48
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Please find enclosed the details
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Tuesday, 02 June 2015 21:55
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Hi Lafemme,

I'm really sorry that delayed of this reply,

I have tried to access in your backend, but hitting this :
Warning
Username and password do not match or you do not have an account yet.

Please advise.

Also can you provide us some screenshot or more information which Easyblog/Easydiscuss menu do not work now?
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Friday, 05 June 2015 01:51
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Dear Arlex,

My apoligize for my late reply. Here is a screenshot -> http://prntscr.com/7g34j4

I will update my info... thank you
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Friday, 12 June 2015 20:13
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Can someone help me please?
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Saturday, 13 June 2015 15:05
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Hi Lafemme,

I am really sorry for the delay of this reply as it is a weekend for us here.

I'm still investigate on this, because I noticed those button is there, but just the css is not loaded, i will get back to you as soon as possible.
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Sunday, 14 June 2015 20:59
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Hi Lafemme,

Can you try download my attachment file and replace in
JoomlaFolder\components\com_easyblog\controller.php (Easyblog folder)
JoomlaFolder\components\com_easydiscuss\controllers\controller.php (Easydiscuss folder)

It should fix this.
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Tuesday, 16 June 2015 19:01
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Dear Arlex,

i apologize for my late reply. It seems that the submenu does not fauld out. What can we do??

Thank you
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Wednesday, 08 July 2015 18:29
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Hi Lafemme,

Sorry for late reply to this,

I've tried to access in your site, but hitting this :
×
WAARSCHUWING
De combinatie van gebruikersnaam en wachtwoord is niet correct of u heeft nog geen account.


Also can you provide us some screenshot which "submenu does not fauld out." so that we can check on this?
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Thursday, 09 July 2015 11:51
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hi.. i have updated the first post with account details. its the sub menu that does not work... http://prntscr.com/7qm1d0

thank you
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Thursday, 09 July 2015 17:24
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Hi Lafemme,

I'm really sorry that delayed of this reply,

I've checked again, it seems like all the css is same as the existing Jomsocial toolbar page, but somehow it doesn't work well.

Perhaps you can take a look of my screenshot below. If I manually add this css it will show a border line so that user will notice which menu got the dropdown menu. May i know is it okay for you?


a.joms-js--has-dropdown {
border-top: 1px solid #ccc;
border-left: 8px solid transparent;
border-right: 8px solid transparent;
}
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Thursday, 09 July 2015 23:49
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