By Mark Miller on Tuesday, 11 April 2017
Posted in General Issues
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I recently changed my Word Processor to JCE. I have had a terrible time getting it configured properly. It seems to be working properly when I log in as administrator. but my users are not so lucky. When they attempt to begin a new post or reply to an existing post they do not have access to the word processor. Instead of the tool bars, they have a blank text box. That was not the case with JCE,

I thought it might be a Joomla issue, so I contacted my ISP. Here is their response:

"Indeed the toolbar is not showing for the end user. I have checked both the server logs and the entries in the browser's console however there are no records of errors showing so I believe that this is not actually an issue caused by a misbehavior of the application or server".

I contacted you once earlier, and you suggested I change some settings. I made those changes, but they did not fix the problem. I have attached some screen shots that I hope you will find helpful.

Thanks for your continued support.
Hello Mark,

In the JCE settings, you also need to configure the ACL for registered users. I believe the default JCE options for registered group is pretty restricted.
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Tuesday, 11 April 2017 22:38
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Thanks for your quick response.

I can't find a place where I can change permissions for JCE. Can you point me to where I need to be?
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Tuesday, 11 April 2017 22:55
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Hello Mark,

I am not sure if this is the same JCE version that is installed on your site but take a look at my screen shot here,

1. Access JCE

2. Edit the Editor Profiles - http://take.ms/As52E

3. Choose Registered from the list, http://take.ms/Pusfh

4. Save JCE
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Tuesday, 11 April 2017 23:09
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That was exactly what I needed.

Thanks
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Wednesday, 12 April 2017 00:00
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No problem, glad that your issues are resolved now
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Wednesday, 12 April 2017 00:13
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