By Rebel of Oz on Tuesday, 09 June 2015
Posted in Technical Issues
Replies 9
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I'm running Komento on a heavily optimised website. Amongst other things, I'm using JCH-Optimize. My problem is that, after upgrading to Komento 2, the 'add comment' button no longer works, unless I disable the JavaScript optimisation feature. I need to know which JavaScript exactly is responsible for the add comment function that opens the form to enter a new comment. I know to know that so that I can exclude it from the compression, bundling and/or defering, whatever it has a problem with.
Hello,

I tried to access your site with the provided login credentials but unfortunately it isn't working Can you please advise?
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Wednesday, 10 June 2015 00:42
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Sorry, your tech support super administrator account was temporarily disabled. I've enabled it now. Please try again.
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Wednesday, 10 June 2015 09:38
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Hello Rebel,

We still cannot access your site with the provided credentials.

Please advise.
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Wednesday, 10 June 2015 16:50
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I'm going to re-enter the site details.
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Wednesday, 10 June 2015 21:53
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Hello Rebel,

I am sorry for the delay of this reply. The login credentials still not working for us. Perhaps you can write it in Other Details section so that you can see the login credentials properly.

By the way regarding on your issue, during the compression komento will load the following script file, /media/com_komento/scripts/komento-2.0.static.min.js. Hopefully this could help to solve some of your issue there.

Looking forward to your response.
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Thursday, 11 June 2015 13:00
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I've reset the password with the one I already provide and now provide again. Just in case you still have problems, I've changed the email to support@stackideas.com so you can reset the password. My apologies for the system message that automatically go all administrator accounts.
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Friday, 12 June 2015 18:54
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Hello Rebel,

I am sorry for the delay of this reply as it weekends for all of us here.

When I try to access your administrator page I'm hitting with the following error, http://screen.stackideas.com/2015-06-15_1737.png . Have you tried to add exception for the following file I mentioned in my previous reply?
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Monday, 15 June 2015 17:48
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It should be fine now. The only reason why you got the message is that I was in the process of converting my site to EasyApache/Cpanel+FCGI+APC. It didn't work out, so I'm back to EasyApache/Cpanel+suPHP.
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Monday, 15 June 2015 18:34
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Hello Rebel,

I believe the issue is related with the forum thread that you have posted here, http://stackideas.com/forums/page-layout-style-sheet-problems-after-upgrading-to-komento-2 . Let's proceed from there to avoid any confusion regarding on this matter.
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Tuesday, 23 June 2015 14:11
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