Japanese language files not installed??
By Anthony on Tuesday, 09 October 2018
Posted in Technical Issues
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I'm testing multilanguage on a local development server.
I've run into problems with the Japanese language. Easysocial says that the Japanese language is installed, but after doing some troubleshooting I found that there aren't any Japanese Easysocial language files on the server!! I've installed French and English and those language files are there, so the problem seems to only happen for Japanese. I've tried uninstalling and reinstalling, but not had any luck.

Do you have any ideas about what could be going on?
EDIT: I'm using Joomla 3.8.12 and Easysocial 2.2.4
Hi there,

Currently, there are some issues on Transifex and i have logged this issues internally and will fix it. For current time, you can upload attached file at this path .../language/ja-JP/... and .../administrators/language/ja-JP/....

Please give it a try and see how it goes.
Abdul Warith Norudin
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Tuesday, 09 October 2018 10:41
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Thank you for the quick reply. I've uploaded the files and cleaned the cache and purged the language cache, but when I visit the community page for Japanese, only the English version is shown. English and French community pages work fine.
I've double checked that the Japanese files are in the correct location and have correct file permissions. I've also checked that the translations for the strings I'm looking at exist (which they do). TBH, everything looks fine, I'm not sure why it isn't working.
Anthony
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Tuesday, 09 October 2018 11:58
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Hey there,

Can you please edit your first post at the top and include the following access please?

- Site Admin access (Please ensure that the user has super admin access)

- FTP access (We need this because if we use a file manager in Joomla, there are times where we have a typo and this might eventually break your entire back end and front end for instance if we are editing a system plugin). There is no way to save the site unless we have the ftp access.
Abdul Warith Norudin
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Tuesday, 09 October 2018 12:00
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EDIT2: I tried to make the local dev server accessible using ngrok and then later localtunnel, but the https on the local server is causing issues that I'm not sure I can overcome. Would access via ssh be of any use to you? I can get that to work.

EDIT1. Sorry, I'm having trouble making it accessible. Currently working on it.
Anthony
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Tuesday, 09 October 2018 12:32
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Hi there,

Keep us updated then
Abdul Warith Norudin
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Tuesday, 09 October 2018 13:04
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Hi there,

I need to access your physical site to further check this as it is related to your language translation currently.

Please advice.
Abdul Warith Norudin
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Tuesday, 09 October 2018 15:26
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Hi there,

I believed i know why you cannot load those languages. Seems like those files are wrongly typed. Can you try to upload attached file and see how it goes.
Abdul Warith Norudin
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Tuesday, 09 October 2018 15:40
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Good catch, it was the typo in the filenames that was the problem.
Thanks for your help.
Anthony
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Tuesday, 09 October 2018 18:41
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Hi there,

You are most welcome. Glad to hear that your issue has been resolved now.

Just for your information, I have locked and marked this thread as resolved to avoid confusions in the future. Please start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiries.

Thanks for understanding.
Abdul Warith Norudin
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Tuesday, 09 October 2018 18:47
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