By Teleperformance Germany S.à.r.l. & Co. KG on Tuesday, 09 January 2018
Posted in General
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When i open a ticket / posting here and upload a *.mp4 (845 KB) file it IS accepted and appears as attachment. When I try to press save the site reloads but the attachment is magically removed and I need to press again on save to update the ticket / posting (but then without the *.mp4 attachment). I also do not see an error message or something which say that *.mp4 files aren´t allowed. Can you check that?

I´m using the latest firefox browser. I will also add the affected *.mp4 so you can use that to reproduce the issue on your side.
Hi there,

It seems that i can replicate this issues. I have logged this issues internally.
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Tuesday, 09 January 2018 18:52
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thanks
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Tuesday, 09 January 2018 19:02
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Hi there,

You are most welcome.

As a gentle reminder, kindly start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiry. I will lock and mark this thread as resolved.
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Tuesday, 09 January 2018 19:05
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