By Fidel Carrera on Thursday, 06 October 2016
Posted in Technical Issues
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Hello,

Since updating to the latest version of easy discuss, my categories side module doesn't work properly. The issue is that the categories will not expand when clicked.

Also, the links in the forum navigator do not work, they just keep loading the same "forums" area.

Thanks.
Clicking on forum posts is also loading a blank page.

http://vghl.myvirtualgaming.com/forums/14357-clean-sweep-results
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Thursday, 06 October 2016 10:21
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Hi Fidel,
It seems your credentials are not working. We need to access your site to investigate the issue. Can you check the provided credentials again? Once it's accessible let us know and we will continue with the troubleshooting process. Thanks.
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Thursday, 06 October 2016 13:27
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Updated original post with a new account for you.

Thanks.
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Thursday, 06 October 2016 14:25
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Hey Fidel,
The issue is that the categories will not expand when clicked.
It seems like a later version of a jQuery script is loaded some where in your site most probably by another component or plugin which creates conflict with ED's jQuery script.
Because of this, we have to disable this setting to let the other component/plugin load the jQuery script instead of ED(http://take.ms/L8LO4). Your category module should be working fine now.

Clicking on forum posts is also loading a blank page.
This is due to a conflict between the forum view name and the configured Joomla's menu item alias(in your case 'Forums'). The only workaround here is to modify the alias for the forums layout menu item(http://take.ms/R1s5j). Once you do this, your issue should be solved.
Let us know how it goes. Thanks.
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Thursday, 06 October 2016 18:25
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Seems to be working, thanks so much!
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Thursday, 06 October 2016 21:39
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Hi there,

You are most welcome. Glad to hear that your issue has been resolved now.

As a gentle reminder, kindly start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiry. I will lock and mark this thread as resolved.
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Friday, 07 October 2016 10:04
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