By Andrew on Friday, 11 September 2015
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Hi, we are having issues with our cross not running. See error details in site details...

any ideas?

when we run it via browser it works fine...
Hi Andrew,

Regarding your issue, if you are running the cron url from your web browser and its is working, then most likely something is not configured from our cronjob. May i know if you are using wget command? Also, you might want to consult with your hosting provider regarding this matter.

Please advise.
Sam
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Friday, 11 September 2015 15:55
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Hi see site details for CRON setup.
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Friday, 11 September 2015 16:05
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and another question: How do we clear ES & EB mail notifications so that when we run cron it does not send out hundreds of messages which has not been sent for many months. (this has now happened as we enabled 'run on page load')
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Friday, 11 September 2015 16:47
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Hi Andrew,

Regarding your issue, look like your server wget cannot support https site thus causing the 403 forbidden access. To fix this issue, you will need to setup your cronjob to use curl instead. Take a look at this post which having the same issue as yours.

http://stackideas.com/forums/cron-not-executing#reply-219243

The idea is to use curl command to curl the php file in EasyBlog / EasySocial and in this cron.php, it will execute the task=cron url

For EasyBlog, the location of the cron.php is:

https://www.yoursite.com/components/com_easyblog/cron.php


and for EasySocial, its at:

https://www.yoursite.com/components/com_easysocial/cron.php


and another question: How do we clear ES & EB mail notifications so that when we run cron it does not send out hundreds of messages which has not been sent for many months. (this has now happened as we enabled 'run on page load')


Regarding the above, for EasyBlog, you can purge the email activities from your EasyBlog backend under Mail Activities page.

http://yoursite.com/administrator/index.php?option=com_easyblog&view=spools


And for EasySocial, you will be able to purge the email activities at EasySocial backend under Email Activity.

http://yoursite.com/administrator/index.php?option=com_easysocial&view=mailer


You should see the 'purge all' button at these page

Hope this help.
Sam
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Friday, 11 September 2015 17:17
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