Issues while updating due to missing files URGENT

By Ryan Sullivan on Tuesday, 13 December 2016

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I recently tried to update EB5, It was quite behind on version 5.0.36 updating to the latest 5.0.41 When I tried it failed and i started getting strange errors about missing files... I discovered that my host had a false positive hack warning on several EB5 files... And they moved the files to a quarantine folder... I moved several of them back but not all... I moved enough to get the install to run and the install did finish... I was hoping the install would replace any additional missing and outdated files.

But now I have some issues...

I can not Publish the post or close a post on the front end, I either get an error that has no text or just "invalid server error" But I can do this on the backend

There may be more issues this is just what I am seeing right now. Could there be more files that I need to move back into place from the quarantine folder? Or is there another install I can run to fix the issue? I do not want to lose the EB5 categories and posts etc...

I also have some errors that just appeared at the bottom of the site that say:

Warning: PHP Startup: Unable to load dynamic library '/opt/php56/lib/php/extensions/no-debug-non-zts-20131226/pdo.so' - /opt/php56/lib/php/extensions/no-debug-non-zts-20131226/pdo.so: cannot open shared object file: No such file or directory in Unknown on line 0

Warning: PHP Startup: Unable to load dynamic library '/opt/php56/lib/php/extensions/no-debug-non-zts-20131226/imagick.so' - /opt/php56/lib/php/extensions/no-debug-non-zts-20131226/imagick.so: cannot open shared object file: No such file or directory in Unknown on line 0

Warning: PHP Startup: Unable to load dynamic library '/opt/php56/lib/php/extensions/no-debug-non-zts-20131226/pdo_mysql.so' - /opt/php56/lib/php/extensions/no-debug-non-zts-20131226/pdo_mysql.so: cannot open shared object file: No such file or directory in Unknown on line 0

Hey Ryan,

Can I have permission to help you re-install Easyblog again in your site?

This re-install will not affect with your existing posts and categories.

Arlex Wong

Tuesday, 13 December 2016 15:27

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#304200

Yes please do! How soon can this be done?

Or is it possible for me to do it? If so how?

Ryan Sullivan

Tuesday, 13 December 2016 19:22

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#304269

Hey Ryan,

I did re-install Easyblog from your site, it seems like the installation is work fine and I believe all the files already updated on your server, and it will not missing any easyblog core file now.

{"error":{"type":"Whoops\\Exception\\ErrorException","message":"PHP Startup: Unable to load dynamic library '\/opt\/php56\/lib\/php\/extensions\/no-debug-non-zts-20131226\/pdo_mysql.so' - \/opt\/php56\/lib\/php\/extensions\/no-debug-non-zts-20131226\/pdo_mysql.so: cannot open shared object file: No such file or directory","file":"Unknown","line":0}} 
Warning: PHP Startup: Unable to load dynamic library '/opt/php56/lib/php/extensions/no-debug-non-zts-20131226/pdo.so' - /opt/php56/lib/php/extensions/no-debug-non-zts-20131226/pdo.so: cannot open shared object file: No such file or directory in Unknown on line 0 
 
Warning: PHP Startup: Unable to load dynamic library '/opt/php56/lib/php/extensions/no-debug-non-zts-20131226/imagick.so' - /opt/php56/lib/php/extensions/no-debug-non-zts-20131226/imagick.so: cannot open shared object file: No such file or directory in Unknown on line 0 
 
Warning: PHP Startup: Unable to load dynamic library '/opt/php56/lib/php/extensions/no-debug-non-zts-20131226/pdo_mysql.so' - /opt/php56/lib/php/extensions/no-debug-non-zts-20131226/pdo_mysql.so: cannot open shared object file: No such file or directory in Unknown on line 0

Then I recheck again, that error still there, i believe those php error is most likely related with how you setup your PHP version from your server is not setup correctly, you can refer this reference link : http://stackoverflow.com/questions/10565521/error-in-php5-unable-to-load-dynamic-library

Can you consult with your webhosting provider regarding this and pass this reference thread to your hosting, I believe they will know what to do.

Arlex Wong

Wednesday, 14 December 2016 00:04

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#304318

Thanks! But I am still having EB5 issues-

I can not Update Post or close a post on when adding or editing from the front end, I either get an error that has no text or just "invalid server error" But I can do this on the backend.

I am also having issues adding files and images on front end as well. I can add the block, select the file or image but it never seems to fully upload, and then gives me an error that I can not read as there is no text.

Log in to front end using the url and go to /quick-access/staff-log-in-out to log in and go here to try and edit an exisiting post /quick-access/program-of-studies

I am needing this resolved ASAP... Thanks!

Ryan Sullivan

Wednesday, 14 December 2016 01:01

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#304340

Actually that was not Easyblog issue, the reason why your site Easyblog having this issue is because of these following php error as I already mentioned at above :

Warning: PHP Startup: Unable to load dynamic library '/opt/php56/lib/php/extensions/no-debug-non-zts-20131226/pdo.so' - /opt/php56/lib/php/extensions/no-debug-non-zts-20131226/pdo.so: cannot open shared object file: No such file or directory in Unknown on line 0 
 
Warning: PHP Startup: Unable to load dynamic library '/opt/php56/lib/php/extensions/no-debug-non-zts-20131226/imagick.so' - /opt/php56/lib/php/extensions/no-debug-non-zts-20131226/imagick.so: cannot open shared object file: No such file or directory in Unknown on line 0 
 
Warning: PHP Startup: Unable to load dynamic library '/opt/php56/lib/php/extensions/no-debug-non-zts-20131226/pdo_mysql.so' - /opt/php56/lib/php/extensions/no-debug-non-zts-20131226/pdo_mysql.so: cannot open shared object file: No such file or directory in Unknown on line 0

Because your site trying to load those extensions (e.g. imagick.so, pdo_mysql.so and pdo.so), but they seems not installed from your php server, so the quickly way to fix this you have to consult with your webhosting provider to install those extension again from your php server or tell the PHP to stop trying to load them.

You can pass this reference link to your webhosting provider : http://stackoverflow.com/questions/10565521/error-in-php5-unable-to-load-dynamic-library

Keep us update once your hosting response you.

Arlex Wong

Wednesday, 14 December 2016 01:46

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#304356

Yes you were correct! it is now working! On a related note the main site it is still version 5.0.36 and I want to updae to the latest 5.0.41 I discovered that my host had a false positive hack warning on several EB5 files... And they moved the files to a quarantine folder... I have not moved any of them back. What is the best way to upgrade EB5 and replace all missing files?

Ryan Sullivan

Wednesday, 14 December 2016 11:47

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#304412

Thanks for getting back to us your issue resolved !

Regarding with your second question, I am not really sure how your host detect it those EB5 files and automatically move into quarantine folder.

May i know do you have do any customisation on your main site for Easyblog?

If don't have, I would suggest you download the launcher installer from your dashboard, then upload through your Joomla backend installer page.

Or you can provide us with your Main site Joomla backend and FTP access so I can better have a look?

Arlex Wong

Wednesday, 14 December 2016 12:50

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#304424