By Charles Aguilar on Friday, 28 February 2014
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i tried at first using the built in updater - but it failed.

so i tried to manually update it using extensions manager - it updated.

however:

1. when i save the entry, all of the contents gets deleted automatically.
2. i cannot select any authors - it simply defaults to me as admin.

please help.
Hello Charles,

You're welcome, I'm still can't access at this part of security "Authentication required " , see my screenshot : http://screencast.com/t/hxqq3FWor
Also, we also needed your FTP access as well.
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Friday, 28 February 2014 12:06
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Hello Charles Aguilar,

It seems like your latest version of Easyblog is not update completely, is it possible provide us with your "Authentication required access" ( http://screencast.com/t/TB7tqKDmShq5 ), Joomla backend access and FTP access as well? so we can help you check on your issues,

*Notice : if you have do some modification in your Easyblog, remember backup the file first, because i will try to help you re-install the Easyblog and see all the file is it installed.
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Friday, 28 February 2014 11:42
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Hi Arlex.

thanks for the quick reply.

details below
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Friday, 28 February 2014 11:57
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i have added you to the whitelist. our site has double layers and you will have to input two logins and passwords.
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Friday, 25 September 2015 12:24
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Hi Charles,

It seems like this thread is from a year ago and I've checked your site you have already update your easyblog to easyblog 5. May I know if the original issue still persist on your site?
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Friday, 25 September 2015 12:32
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Hi Ezrui.. i was trying to respond to another support post for Nik Faris.. but didn't realize i instead replied here.

do you think Nik got my website details to fix my issue? or should i input those details again on the correct thread.

my issue was --> the URL that EasyBlog generated is not validating.

http://www.bcadventist.com/index.php?option=com_easyblog&view=latest&format=feed&type=rss
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Friday, 25 September 2015 12:41
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Hi Charles,

Ah I see. I will forward this this to my colleague Nik so he can start to troubleshoot the issue on your site. If possible kindly update the site details inside the thread http://stackideas.com/forums/rss-not-validating so it will be easier for us to follow up.
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Friday, 25 September 2015 15:30
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