Hey Javier,

I tried to view the tickets that you have created but I am only seeing 1 ticket here. Where did you post your other ticket?

As for your issues that you are having, can you please elaborate more about the issues that you have? I tried to login to the administration area with the provided access but I don't seem to see Komento being installed.

Also, can you please set the user with super administrator privileges as well?

Please go to extensions - manage - search for komento. When I select and publish all Komento it will give me an error in my website.

Try and let me know what i should do.


Best,
Javier

I found the issue, it seems like you hitting this following error :

Fatal error: Call to a member function process() on a non-object in .../templates/theme1543/html/mod_komento_comments/default.php on line 22

I suspect you have customised this Komento comment module theme file in previously which not compatible with your current Komento latest version.

Before you publish all the Komento extension/module/plugin, you have to rename this default.php file from your server -> JoomlaFolder/templates/theme1543/html/mod_komento_comments/default.php, it should work fine.

I renamed the default file and still doesn't work. Another idea?


Thanks,
Javier

Hey Javier,

It seems like you missing this `rating` columns from your database under this Komento table `#__komento_comment`, I already help you added it, can you try again and see is it work fine now?

It is working now, however there is a an error when I try to update a comment. See attachment.

Thank you,
Javier

I dont remember the version I had before. Fixed. Thanks.

Hi there,

You are most welcome. Glad to hear that your issue has been resolved now.

As a gentle reminder, kindly start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiry. I will lock and mark this thread as resolved.