Hi there,

It seems like you are requesting support for https://ktconnections.com but your licensed domain is http://joomconnect.com, http://directive.com, and http://directivestudios.com . Please understand that Pro versions only entitles you to support for 1 domain only. Please advice.

Should you require support for additional domains, please consider upgrading your license to the Unlimited version or purchase an additional subscription for this site