By Ricky Rakotoniaina on Wednesday, 15 October 2014
Posted in Technical Issues
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Hi! I need some help to solve an issue I have with Easyblog's Media Manager.
I've no problems to upload a picture using it, but when I want to parse my picture already uploaded, it's loading again and again, but never show me what is uploaded.
Hope EB team can help me to solve this embarrassing issue!
Thanks in advance.
Hello Ricky Rakotoniaina,

Can you provide us with your Joomla backend and FTP access so we can help you check on this? Please advise.
*You can put the information in the optional information field below(SITE DETAILS). Don't worry about privacy. Only Support team can view the information.
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Wednesday, 15 October 2014 23:23
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Thank you for quick answer. here are the informations you need
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Wednesday, 15 October 2014 23:41
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hello Ricky,

It seems like updated 1 image file, then look like everything is work fine. Please have a check.
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Thursday, 16 October 2014 00:10
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No changes for me on the frontend... what did you do to obtain thats results?
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Thursday, 16 October 2014 00:25
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Hello Ricky,

It seems like only work 1 time, but i noticed when the script trying to load, it show this, check my screenshot below.
Is there a way temporary disable this ? i mean when the user trying to access in your frontend, they need to enter the password only can access in your site.
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Thursday, 16 October 2014 00:38
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Ok I see! I'll check it out, then i'll give you a return! thanks !
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Thursday, 16 October 2014 04:54
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Problem solved! It was right! I removed the pages in conflict, then the module microblogging and the media manager both work! Thank you for your efficiency and responsiveness!
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Thursday, 16 October 2014 07:56
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hello Ricky Rakotoniaina,

You're welcome, glad to heard your issues resolved.
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Thursday, 16 October 2014 11:04
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