By Joshua on Thursday, 02 February 2017
Posted in Technical Issues
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Issue for review:
During registration, user switches to a different Registration Profile. Switching Profiles after entering email and confirming email address takes the user to a new profile registration screen with only one email box populated and displayed. Clicking "Continue" generates an error that the user is required to confirm their email address, but there is no place to confirm it. Clearing the existing displayed email and clicking outside the dialog or clicking enter after clearing the displayed email will cause the confirmation dialog to appear. Entering a new/different email, also, updates the browser with the required confirmation dialog. Afterwards, the user is able to successfully register. Please review/update registration process where user switches Profiles during registration.
Hi Joshua,
Thanks for reporting this issue to us. I am able to replicate the issues that you mentioned on my local instance. I will report this to the devs so they can look into this.
Just to double confirm, is the registration process working properly if you do not switch the registration user profile type during registration?
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Thursday, 02 February 2017 18:41
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Raymond,
If the registration profile is not switched, successful registering does occur using the English language selections.

There's a different registration issue relating to registering with the Spanish language selection being address under a different ticket, (subject: Registering with language Spanish (espanol) generates 404 error on submission).

Thanks for checking.
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Friday, 03 February 2017 00:37
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Hey Joshua,
Understood and you're welcome. I believe my colleague already addressed the ticket regarding the 404 error with Spanish language registration.

Glad to know that registration without switching profile is working fine. The issue regarding switching profile during registration will be looked into as mentioned.

As a gentle reminder, kindly start a new thread if you have any other issues so we can assist you. I will lock and mark this thread as resolved.
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Friday, 03 February 2017 10:18
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