By Aikaterini Koutsouflaki on Wednesday, 14 February 2018
Posted in Technical Issues
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Hello
We are dealing with an issue related to Country and State (Regions) field.

Here is our question.

When a user registers on our site, he has to fill the Country (Mandatory) and the State (also mandatory) fields.

The problem is that after selecting the Country, the States field is not directly updated to show the States options for this country.

This does not allow registration to go on because as i mentioned before The State field is Mandatory.

I do attach a screenshot, so that you can understand our issue better.


NOTE:
On profile edit... when you change country, you have to save first so that the states of this country appear.

Please Advise...

Thank you.
Hello,

I have checked your site and found out that it is caused by the template you are using. Seems like it override the dropdown. I tested by temporary change to default Joomla template (Protostar) and the states appear correctly: http://take.ms/gpzlm
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Wednesday, 14 February 2018 17:45
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Thank you!
You are right!

It was caused by some template modification. This one is solved.

Thank you again!
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Wednesday, 14 February 2018 18:24
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Hello Aikaterini,

You're welcome.
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Wednesday, 14 February 2018 18:40
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