Issue with comments notifications
By L'Eclaireur SARL on Thursday, 04 May 2017
Posted in Groups
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Hi,

When I post a comment on a publication (story), I haven't notification.

Can you help me, please?

Thank you
I've tested on your site, it seems like that email and system notification also seems work, you can check my attached screenshot below.

if you referring email notification, i realised you have a lots of pending email didn't send out yet, may i know do you have setup cronjob from your server yet?

You can read this documentation here : https://stackideas.com/docs/easysocial/administrators/cronjobs

Hope this will help.

If you need help on this, perhaps you can provide us with your Cpanel access which can setup cronjob from your server then i will help you setup on this.
Arlex Wong
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Friday, 05 May 2017 15:22
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May i know which stream item you trying to comment?

You can get the stream permalink from the stream timeframe.
Arlex Wong
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Thursday, 04 May 2017 19:22
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Hi,

I have tested for several streams, and none works.

To test you can use: User member in others details.

Thank you
L'Eclaireur SARL
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Thursday, 04 May 2017 20:19
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Hi,

I thought that the notification was made to all the members of the group.

Thank's for your help
L'Eclaireur SARL
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Saturday, 06 May 2017 17:39
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You are most welcome Virginie.
Mark
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Saturday, 06 May 2017 17:44
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