Issue when displaying my admin dashboard
By Henri on Friday, 26 May 2017
Posted in General
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When I open my admin dashboard, the window 'From the deck' is frozen, ie. the 'circle' in the middle (highlighted in my screenshot) continue to run and the right content is never displayed

may is related to the message saying that I don't run an updated version of Easy Social ?
Hi Henri,
Your live site seems to be fine: http://take.ms/lwFCN
Can you provide us your test site access so we can investigate this?
Raymond
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Friday, 26 May 2017 11:10
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Hey Henri,
Can you also try reinstalling EasySocial in that site so that the api key from your installer can be applied into EasySocial. The news section should work properly once you do so.
Raymond
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Friday, 26 May 2017 15:56
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Hello Raymond,

I understand that Abdul will reinstall EasySocial for me (related to another ticket I raised yesterday pm).
Can you sync up with him please.

Sorry for this extra work.

Henri
Henri
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Friday, 26 May 2017 17:15
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Sure Henri. Just to confirm, may I know which site is experiencing this issue?
Raymond
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Friday, 26 May 2017 17:48
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I have an issue with this one :
http://clm-test.com/administrator/index.php


my other site has been updated and works perfectely well
http://newclm.com/administrator

to avoid misunderstanding, I will close this ticket and continue with the one managed by Abdul

thanks
Henri
Henri
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Friday, 26 May 2017 18:19
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Alright Henri. Let us know how it goes in the other ticket once EasySocial is installed.
Regards.
Raymond
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Friday, 26 May 2017 19:45
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