By Gauthier d'Otreppe on Monday, 24 February 2014
Posted in Technical Issues
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Hi

I have some issue to setup a cron job on the hosting of my client. Could you help me with that ?
It is for the email notification, they are in the queue but nothing is send because (i believe) of the cron job.

In advanced, many thanks for your help !
Best regards
Hi,

Please refer to the documentation at http://stackideas.com/docs/komento/cronjobs and consult your hosting provider regarding this.

Also take note that priority support is only available for subscribed user.
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Monday, 24 February 2014 10:39
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Hi

Many thanks for quick reply but your documentation doesn't really help me because I can't find where to setup the cron job on the hosting. So if you could take a look and help on that it would really really nice :-)
I understand that support is only for subscribed user but do I need to do to be one ?

Best regards
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Monday, 24 February 2014 18:52
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Hello Gauthier,

What control panel are you using on the site?
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Wednesday, 26 February 2014 01:55
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I'm using Verio

I have now access to setup a cron Job but still doesn't look working. Since neither of your documentation can help me with my hosting could you take a look and tell me what's wrong ?

In advanced, many thanks for your help.
Best regards
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Wednesday, 26 February 2014 17:24
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Hello,

Firstly, you need to check with your hosting provider how you can access "wget" or "curl" from the cronjobs.
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Wednesday, 26 February 2014 21:05
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Hi

Here is the answer of the support of Verio hosting regarding the access of "wget" and "curl". So know, what do I do with that ?
"You contacted us regarding the "wget" and "curl" from the cronjobs.

For your reference on how to access “wget” through SSH, please see type the command below:
# wget [options] http://example.com/remotefile.html
To know more about "wget", please access the link below:
http://www.gnu.org/software/wget/manual/html_node/Advanced-Usage.html
http://www.gnu.org/software/wget/manual/html_node/Simple-Usage.html#Simple-Usage
http://www.gnu.org/software/wget/manual/html_node/URL-Format.html
http://www.gnu.org/software/wget/wget.html

(Please note that those links are not with Verio.)
With regard to “curl”; it is possible to see if CURL is enabled by accessing the link below:

http://207.57.124.56/phpinfo.php"

Again, many thanks for your help
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Friday, 07 March 2014 17:59
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Hi,

In that case your command should be:

wget -O /dev/null "http://yoursite.com/index.php?option=com_komento&task=cron";
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Monday, 10 March 2014 10:53
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Hi

Many tanks for your help but is still doesn't work. The cron job is setup to run every hour and no email are send for more than 2 hours now.
Do you have any idea ?


Again, many thanks for your help
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Tuesday, 11 March 2014 19:05
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What errors do you get? Also, I think you need the absolute path to wget.
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Tuesday, 11 March 2014 21:56
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I do not see any error, it just seem nothing append. In the Komento extension, the mail Queue is still full, and I don't receive any email notification to witch I subscribed.
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Tuesday, 11 March 2014 23:00
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Hello,

Please check with your hosting provider if your cronjob is set correctly
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Tuesday, 11 March 2014 23:19
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Hi

I still have the problem to setup correctly the cronjob but this time I'm with OVH and the hosting can't let me put command but only a link to a php file. So the only link I can put is this one http://yoursite.com/index.php?option=com_komento&task=cron

To get you an idea what are the options available in the OVH admin : http://guides.ovh.com/MutualiseCron.

Again, many thanks for your help
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Thursday, 10 July 2014 23:52
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Hello,

You can just edit the file /components/com_komento/cron.php and in your cron, execute this file
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Friday, 11 July 2014 00:03
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