By Nanci Casson on Saturday, 12 August 2017
Posted in General
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Whenever I tried to upload videos, links, etc I get http 500 errors, or server unable to parse or server cannot handle the request. I also get this error when users register for an account and they hit the submit button. I've attached a json error that I always keep getting. I can't go live until I get these issues resolve. I actually have several issues that need to be fix before I can go live. I am hoping they can be resolve.
Thank
Hey there,

I am really sorry for the delay of this reply as it is a weekend for us here.

To be honestly, we doesn't know what is the issue caused this without access your site, perhaps you can consider temporary upload your current site to live but set your site to offline, you can configure this from site backend, you can refer on my attached screenshot below.

Then provide us with your Joomla backend and FTP access at http://stackideas.com/dashboard/site so we can better have a check.
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Saturday, 12 August 2017 11:32
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I have added my login info for joomla and ftp. I did a complete resintall of joomla and easysocial and the elegant theme but I am still getting errors. This site is not in production yet so feel free to do what you need to do to get the issues resolved
Thanks
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Saturday, 12 August 2017 12:34
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It seems like you hitting this error when i upload a image on Easysocial page.


Fatal error: Call to undefined function iconv() in xxx/administrator/components/com_finder/helpers/indexer/parser/html.php on line 36


Can you request with your webhosting provider to help you install this iconv module from your server and activate it, it should fix this issue.
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Saturday, 12 August 2017 12:47
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