Can you update your current FTP user account to have permission to edit your /media folder from this path /public_html-5.8/?

Because it seems like I was unable to access this /media folder through your FTP server.

Added my comment pls check.. media_ is not in use.. Please refer media (now you should have access too)

I am not really sure why I can't access, I already tried a few time.

By the way, I did install file manager from your development site and I've applied some fix in the following files, can you give it a check whether what is working or not?

JoomlaFolder/media/com_easysocial/apps/fields/user/gender/gender.php
JoomlaFolder/media/com_easysocial/apps/fields/user/birthday/birthday.php
JoomlaFolder/media/com_easysocial/apps/fields/user/textbox/textbox.php

Thank you, this did work..

Hello Arlex,

When I fill in "basic information" tab (address field), still it is highlighted in red border.. Where I have filled in all text boxes in it. Can you solve this?
Does this cause problem on percentage calculation in module profile completeness ?

Hello Piret,

I am not too sure if I understand you here. Can you please elaborate more on your issue please?

Thank you for addressing this Mark, I think Arlex has worked upon this issue before. I'm elaborating this a bit more.

Hello Arlex,

Extremely sorry for the trouble, I have again installed ES extension on my instance and I have lost fixes made by you in the following files. Can you please add them back?

Add them here - /home/journey-staging/git/journey/code/media

Following are the files
JoomlaFolder/media/com_easysocial/apps/fields/user/gender/gender.php
JoomlaFolder/media/com_easysocial/apps/fields/user/birthday/birthday.php
JoomlaFolder/media/com_easysocial/apps/fields/user/textbox/textbox.php
JoomlaFolder/media/com_easysocial/apps/fields/user/address/address.php

Also please check issue related to this.
I have a address field with multiple textboxes. Even if I fill up all the fields in address field, it does save the profile but address fields are marked in red (while filling basic profile).. May be this causes my profile to be incomplete when I save it once. And again when I visit my profile page and save back. My profile is completed.

Hi Piret,

Correct me if I'm wrong. Do you want us to re-apply the fix that was made by Arlex previously for the following files?
JoomlaFolder/media/com_easysocial/apps/fields/user/gender/gender.php
JoomlaFolder/media/com_easysocial/apps/fields/user/birthday/birthday.php
JoomlaFolder/media/com_easysocial/apps/fields/user/textbox/textbox.php
JoomlaFolder/media/com_easysocial/apps/fields/user/address/address.php

If yes may I know how can I access the ftp path for your staging site? It seems like the folder that you mentioned from the optional fields above is not exists on the ftp.

I have a address field with multiple textboxes. Even if I fill up all the fields in address field, it does save the profile but address fields are marked in red (while filling basic profile).

Can you download my attachment below and place it inside your /media/com_easysocial/scripts/apps/fields/user/address/ folder and see how it goes?

Thanks for the prompt reply..

Do you want me to replace content.js ? Pls provide file path. And I shall get back to you..

Also I have updated ftp access details. Let me know if need anything from me.

You can even try registering with new account. so that you understand the issue

Hello Piret,

I tried logging into the FTP but I am unsure which is the public_html folder as there is no public_html folder in the ftp as you can see here, http://take.ms/UFUW3

Yes, my colleague wanted you to upload that content.js into the folder /media/com_easysocial/scripts/apps/fields/user/address/

Thank you Mark..

@Mark - If you cannot find public_html in ftp please refer to the latest tag version (which is 6.8 currently).

@Ezrul - Not sure what was your fix for. Didn't resolve my issue by replacing (content.js)

@Arlex - Can you please give me the fixes done by you before. I have mistakenly lost them from my instance when I tried to upgrade ES again without having your backup restored.

Explaining my issue again,
Problem that I'm facing is, required field in profile if not showed in quick registration form then this doesn't allow to register and redirect me to stepped registration form with an error.

"There was some error in the registration form. Please proceed with full registration."

What I want is,
1. To display minimum fields needed/required for registration
2. All required fields should not be displayed in ES registration, one can complete his profile after registration.

Here is the list of required fields and not displayed on mini registration. So I would also need fix for all below fields.
1. Date of Birth:
2. Male or Female:
3. Nationality:
4. Contact Phone Number with Country Code:
5. Postal Address: (Solved for this)
6. How did you find out about us?:
7. Address

You can refer to this issue as well - https://stackideas.com/forums/registration-issue-after-easy-social-upgrade-1

Hey there,

I am sorry for the delay of this reply, I just came back from hometown during Chinese New year.

I already applied all my previous fix into your staging site.
JoomlaFolder/media/com_easysocial/apps/fields/user/gender/gender.php
JoomlaFolder/media/com_easysocial/apps/fields/user/birthday/birthday.php
JoomlaFolder/media/com_easysocial/apps/fields/user/textbox/textbox.php

Your quick registration should work fine now from your staging site.

And those red label issue, I already applied some fix in this 2 files from your staging site, it should work fine now, can you give it a check?


JoomlaFolder/media/com_easysocial/scripts/apps/fields/user/address/content.js
JoomlaFolder/media/com_easysocial/scripts/site-2.0.10.min.js

If you would like to update on your live site, you can download my attached zip file(remember extract it before replace the file from your live site), and make sure your live site using latest version of Easysocial 2.0.10.

Thank you Arlex. Will check and get back to you

Alright, keep us updated then.