By Dreamonde Limited / Alfred Tang on Saturday, 14 June 2014
Posted in Technical Issues
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Hi Team,

I would like to report an issue with the Media Manger in Easy Blog 3.9.16263 (latest).

1) I cannot create folder name with Chinese character (Linux) via the Media manger in EasyBlog; the folder turn out to be a number eg: 208, typed chinese characters all gone.
2) The folder created in this situation cannot be deleted via EasyBlog (eg: 208), guess some "invalid character" issue with the folder name which cannot be rendered in EasyBlog.
3) I can add a "dash" before the chinese characters, folder will be created and rendered correctly

If this is system constraint from EasyBlog, I suggest to add some code to "block out" creating folder with "invalid character" or "Chinese character", else, maybe add a number before the real folder name will help? or there are some problem gotta be fixed with EasyBlog for "unicode / asian language" handling for folder's name?

I need to delete the folder via console shell from the server side, finally.

Please advise it can be fixed or limited. Thanks.

Best regards,
Alfred
Hello Dreamonde Limited,

I am really sorry for the delay of this reply as it is a weekend for us here.
Do you mean that if you trying to add Chinese word in the media manager new folder when you're using the Linux Operating system, then it was failed right?

If yes, I don't have any Linux operating system here and test it out yet But i have tried in my local using the Windows Operating system, it work for me. check my screenshot below.
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Sunday, 15 June 2014 11:24
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Hi Alrex,

I have tested it explicitly on your demo server "http://stackideas.com/demo" and confirm the same issue exists. I am not sure your server environment but at least there are similar issue. You may check out the user /649 and I have created 2 folder under this temporary user (see screen shot) .

The folder "649" actually is the folder "中文測試“ ,
and I can create the "-中文測試“ with a leading dash before the Chinese Characters.

FYI , I have tested both Traditional Chinese (big5) and Simplified Chinese. Same issue.
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Sunday, 15 June 2014 20:13
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Hello Alfred,

Sorry for late reply to this,
In our Easyblog demo site is not using the latest version, can you provide us with your temporary Joomla backend and FTP access so we can help you check on this as well? And can you verify if your server is it support utf-8 characters for the folder Chinese name? Please advise.
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Monday, 16 June 2014 21:56
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Hi Arlex,

Please find the online UAT site info as your playground. Confirmed the server supports utf-8 characters for folder name and files, also with Web and the DB server.

I've grant ftp owner's access for the ftp user for below folders:
/components/com_easyblog/*
/administrator/components/com_easyblog/*
/media/com_easyblog/*

Thanks.
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Tuesday, 17 June 2014 23:19
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Hello Dreamonde Limited,

I'm really sorry that delayed of this reply,
Can you set the permission so i can create a new folder from your FTP? because when i tried to create a folder from your FTP, it denied me.
Because I want to check is it possible create a chinese word folder in your FTP. Please advise.
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Friday, 20 June 2014 19:19
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Hi Arlex,

I've temporary changed the ownership and rights for adding items under /images/blog_images/168 folder, you may try. I've tested it also under server console, please find the attache screenshot.

Thus, I confirm there should have no problem creating chinese folder.
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Saturday, 21 June 2014 21:24
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Hello Alfred,

Sorry for late reply to this,
I have checked in our demo site, that is using the Linux server. May i know your site is it running Linux server also?
because it seems like the Linux server is not support unicode character, do you have consult this with your webhosting provider and see how it goes?
Please let us know when your webhosting already respond for you.
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Tuesday, 24 June 2014 02:48
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Hi Arlex,

Yes, I've told you that we are using Linux Server at the very beginning. We are able to create Chinese (or Asian Language) named folder via FTP, and Console, but not EasyBlog. In Joomla, it won't allow admin to create folder with non-english character due to compatibility of OS system. However, EasyBlog acts differently, it allows creating of folder with space, symbols, and non-alphanumeric characters.

The problem is: it still possible to create folder with space, symbols, and non-alphanumeric characters, but WITHOUT checking to OS compatibilities (means the folder with specific criteria can only be created but NOT read/ access again via PHP/ Webserver, but only the Console or FTP).

Please find the attachment (screenshot) for creating Chinese named folder under Joomla's Media Manager.

These are some suggestion for EasyBlog to support Linux/ Unix Server (Majority server family on internet, not Windows):
1) Add checking to folder/ filename before allowing the user to type something illegally / not compatible to the server environment
2) OR disallow user to create folders / files that aligns to Joomla's limitation. (See the screenshot)

I prefer you place a check before allowing user to create folder/file, but this req you to check explicitly to Linux / Unix limitation. Or else, you may just disallow user to do so for all.
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Tuesday, 24 June 2014 11:10
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hello Alfred,

I'm really sorry that delayed of this reply, I will add this in feature request list and see if we can implement in the future version.
I'm sorry for make you inconvenience with this.
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Tuesday, 01 July 2014 02:09
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Hi Arlex,

Thanks. May I know if there is a quickfix for this at the moment? or it requires huge updates for coding so it takes more time for the changes?

Pls advise.
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Tuesday, 01 July 2014 02:26
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Hello Alfred,

Sorry for late reply to this,
You're welcome, yes because that will takes quite much of the time to make changes and which is the better way to make it, hope you understand.
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Tuesday, 01 July 2014 16:25
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