Hey there,

It seems that when we perform the ajax call on your conversekit, it will call a redirect as shown in the screenshot.

Can you update your FTP's access by editing the first thread so that we can have a better check and troubleshoot it for you quickly?

Hi Irwin,
I have update my account with the ftp information.
Best regards,
Djamil

Hey there,

After a long check, we found out that this plugin 'System - Member Home' caused this issue out as I disabled it and it is working fine.

Can you consult with this plugin provider regarding this issue and see how it goes?

Hi Irwan,
Thank you for your answer,
The plugin System - Member Home is to force redirect the user logged to the home easysocial page, and not to the home page (public). then Every link on your website that directs to your homepage, but they have option, they can Ignored URLs, then can you please provide me the URLs used by conversekit?
Thank you for you help.
Best regards,
Djamil

Hey there,

We had helped you to insert the conversekit URL into 'Member Home' plugin as shown in the screenshot and it should be working fine now.

Can you have a try and see how it goes?

Hello Irwin,
Thank you, it's work well , you are the best!!.
Thank you
Best regards,
Djamil

Hi there,

You are most welcome. Glad to hear that your issue has been resolved now.

Just for your information, I have locked and marked this thread as resolved to avoid confusions in the future. Please start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiries.

Thanks for understanding.