By Jan Gabaj on Friday, 16 March 2018
Posted in General Issues
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HI,
I have problem with Invitex app. I want create discount code and send via mail to Inviter if somebody accept invite and login to my site.
Problem is with sending mail. Please check attached file.

Error Log Details-
Message: Sending mail for discount code for referrar failed.
Record Id: 49
Record Type: PayplansAppInvitex

Can you help me?
Thank you
Jan
Hey Jan,

I have looked through the codes and the reason why PayPlans is reporting it as failed is either because:

1. The recipient's e-mail is invalid and your mail server is unable to contact the client's mail server.

or

2. Your mail settings in your Joomla Global Configuration is not correct (I have checked it and it seems like you are using SMTP which is most likely fine but to be safe, can you double check the e-mail settings?)

By the way, I have also added some additional logging when it is sending out the e-mails. Could you please give this a try again?
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Saturday, 17 March 2018 00:01
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Hi,
all others mails works great, like payplans Notification Emailer, mails from Jomsocial, mails from acymailing, mails /invites/ via Invitex etc.....
Problem si only with discounts app Invitex

Can you help me?
Jan
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Tuesday, 20 March 2018 22:02
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It seems like the code that I have added into /www/plugins/payplans/invitex/invitex/app/invitex/invitex.php was removed. Did you recently updated / reinstalled the plugin?

I have re-applied the logging codes, can you try this again? By the way, how are you testing this with Invitex?
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Tuesday, 20 March 2018 22:26
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Support Invitex makes few changes in Invitex, because we are found bug.
I tryed again now, but give me error again.
Error Log Details-
Message: Sending mail for discount code for referrar failed.
Record Id: 49
Record Type: PayplansAppInvitex

Do I rather solve this error with Invitex? I did not tell them about it.
Thanks
Jan
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Tuesday, 20 March 2018 22:48
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Hey Jan,

How did you replicate this? Can you please provide the steps taken that you perform on Invitex?
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Tuesday, 20 March 2018 22:56
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Hey Mark,

I do not know what they did, but now Invitex works. They fixed a different error than sending out emails with your application.

But I'll tell them we have a problem with your application if they do not know what to do about it.

Jan
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Tuesday, 20 March 2018 23:12
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Hm, do you mean the e-mail notifications are now being sent correctly?
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Tuesday, 20 March 2018 23:18
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Nope, mails from your app have not yet been sent. I do not know where the problem is
Can you solve it?
Jan
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Wednesday, 21 March 2018 18:42
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Hello Jan,

I have tried to access your site but your site credentials not working.

Warning
Username and password do not match or you do not have an account yet.
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Thursday, 22 March 2018 11:14
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Sorry,
now the data is correct
Jan
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Thursday, 22 March 2018 17:08
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ok, now i am able to login at your site. Will update you soon on this issue.
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Friday, 23 March 2018 10:57
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Ok Im waiting
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Friday, 23 March 2018 15:20
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Hello Jan,

Sorry for delayed response due to weekend.
I checked your site and made some changes to the code.

https://stackideas.com/forums/invitex-app-not-working#reply-402072
In this reply you said that some changes made by invitex team , can you send us the changes made by them , it seems changes reverted again.
Update me.
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Monday, 26 March 2018 10:44
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Hello Manisha,

your app Invitex does not work from the first moment. Changes Invitex team on your application could not affect their words.

Their change was that they sent me plugin: Content - InviteX - User Information (after install works Invitex great) Maybe they did some other changes. I'll try to find out.

Jan
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Monday, 26 March 2018 15:50
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Please update me these changes.
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Monday, 26 March 2018 17:44
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Sure, asap
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Monday, 26 March 2018 19:24
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ok
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Monday, 26 March 2018 19:50
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Hello,
Techjoomla team tried contacting you but they didn't receive any response from them.
https://techjoomla.com

Please, can you send me any way how can they contact you? LIke email, etc?
Thank you
Jan
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Tuesday, 03 April 2018 17:13
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please contact me on my email , manisha@stackideas.com .
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Tuesday, 03 April 2018 17:35
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Thank you
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Tuesday, 03 April 2018 19:06
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your welcome
I'll let you know once get connected with techjoomla team about this issue.
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Tuesday, 03 April 2018 19:11
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Hello Manisha,
any news?
Jan
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Thursday, 05 April 2018 14:04
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Hello Jan,

I am talking with Ankush about this issue. will let you know after that.
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Thursday, 05 April 2018 14:24
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Okey, thank you.
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Thursday, 05 April 2018 16:50
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Hello Jan,

I have fixed one issue in invitex app as suggested by ankush. Please find attached kit with changes , install it .
Only issue is remaining that he said when invitation send on cron job , in that case user is not logged in so user data will not available on this and it will return false.

So for this issue i am waiting for ankush reply that how can we resolve this in case of cron job send invitation.
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Thursday, 05 April 2018 23:10
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Hello Manisha,
I installed your Invitex.zip, but email still not working. So have you another idea? Or we are waiting for Ankush right?
Thank you for support.
Jan
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Friday, 06 April 2018 04:17
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Hello Jan,

I am waiting for ankush reply on this as he is debugging this issue.
Thank You !
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Friday, 06 April 2018 10:58
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Hello,

Invitex app issue fixed , changes made as suggested by invitex team (ankush) and tested by them also.
Please find attached kit , install it and update me if still issue persist.
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Monday, 09 April 2018 17:42
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Hello, Manisha,

thank you for your support. Now works fine for joomla(Jomsocial) registered users , not works for users which registared via Facebook Login. Have you any idea?

And where can I translate mail or update? (please attached file) Mail show <br> tags, thats weird. I want delete and translate.

Thank you
Jan
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Monday, 09 April 2018 20:56
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Hello again,
Do not worry about Facebook. We will disturb it.
So only send me, where can I update mail, please.
Thanks
Jan
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Monday, 09 April 2018 21:16
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I found it
So perfect everything
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Monday, 09 April 2018 21:22
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Thanks for updating Jan, glad that the issue is resolved now.
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Monday, 09 April 2018 22:59
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