Invalid Token Error Page
By IRNA on Friday, 29 July 2022
Posted in General Issues
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Hello!

One of our clients have recently been running into an error on the mobile version of their site. When trying to login using the left side navigation panel, even if the username and password are entered correctly you will be brought to a page that says: "Invalid Token. Please Try Again." This restricts all user from logging in on mobile using this method. This error does not occur on the desktop version of the site, only mobile. Any insight on this issue would be much appreciated.

I've attached some images regarding how to recreate the error.

Thank you.
Hey there,

It seems that this is due to you had set System Cache to 'ON - Progressive caching'. I had turned it off and it is working fine now.

Can you try again and see how it goes?
Irwin
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Friday, 29 July 2022 10:57
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Looks like it working good now! Thank you for your help.
IRNA
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Friday, 29 July 2022 22:57
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You are most welcome. Glad to hear that your issue has been resolved now.

Just for your information, I have locked and marked this thread as resolved to avoid confusion in the future. Please start a new thread if you have any other issues in the future so it will be easier for us to manage your inquiries.

Thanks for understanding.
Irwin
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Monday, 01 August 2022 10:14
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