By Dezmond Abrams on Thursday, 03 October 2013
Posted in Technical Issues
Replies 13
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Hello,

Whenever I try to upload image today i am getting a Invalid Response from server error message. Tried different browsers and still no luck.....are there settings I need to tweak somewhere. Attached screenshot

Thanks n advance!
really....that *****....i'll just try to train the user to load images on backend first before blogging I guess is only the route to take
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Tuesday, 29 October 2013 20:54
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Hello Dezmond,

Ok sure. Hopefully things goes well.

Thanks for understanding.
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Tuesday, 29 October 2013 23:16
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Is there any kind of fix at all for this error. Going on 2-3 months and still getting this same error on laptps, tablet etc...

thanks for any help
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Thursday, 26 December 2013 11:41
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Hello Dezmond,

You are currently still on version 3.8.14670, upgrading your component might fix the issue, but be sure to save the hacks you have done before upgrading as it will get erased. You could download the latest version in your dashboard. Link --> http://stackideas.com/dashboard

Thanks:)
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Thursday, 26 December 2013 17:20
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Thanks for response. How exactly do I save the hacks?? I am not sure what was done when the team logged in and made the changes. I have done a full backup and have everything 100% to restore. Just need to know which files need restored....thnx
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Thursday, 26 December 2013 21:44
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Hello Dezmond,

Sorry for late reply to this,
Yes, backup all the file is more safely, because we also can't remember what we did customization for you before.
if you're done with your backup, so you can download the latest version of Easyblog and upload/install from your backend > Extension Manager.
Please let us know if you need further assistance.
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Thursday, 26 December 2013 22:55
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Upgraded to latest version and still get same error.....thnx for any help
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Thursday, 26 December 2013 23:55
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Hello Dezmond,

Regarding with your issues, I have to try reproduce with your upload image issues, please provide more info to us:
1) Joomla backend & Frontend user account
2) FTP access
3) Try attach some of your image file at here
Please advise.
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Friday, 27 December 2013 00:17
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Hello Dezmond,

Sorry for the late reply, I had tried uploading the picture and It works as you can see in my screenshot --> http://screencast.com/t/U19uEr8O1Em
Could you send us the picture that you are unable to upload? Maybe the pictures are too big for the upload.

Thanks:)
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Friday, 27 December 2013 00:19
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The weird part is everytime this happens, if i clear my internet cache everything goes back to working normal and client is able to uplaod with no error. Is there a setting or anything that can be done to prevent having to clear internet temp files. I currently have client just uploading via ftp which i kind of want to stay away from when the media manager is so easy to use when no errors occur

thnx
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Monday, 30 December 2013 10:31
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Hello Dezmond,

I don't really know what might be the caused of the error as we can't replicate it. You had mention that cleaning the cache will resolve the issue, try closing your cache in the global configuration in
Backend > system > global configuration > system tab.
screenshot --> http://screencast.com/t/vApBJYUZBdI

Thanks:)
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Monday, 30 December 2013 10:51
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Thanks for response Khairul! I just checked cache settings and it is already set to disabled/off.
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Monday, 30 December 2013 11:11
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Hello Dezmond,

Please send us the picture you are trying to upload and do not clear your cache and inform us if it occurs again so that we are able to see the error and fix it.

Thanks:)
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Monday, 30 December 2013 12:30
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