By Kymo Biddulph on Tuesday, 11 April 2017
Posted in General Issues
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Hi - getting this error when trying to log-in

"There is an error retrieving your Facebook details. Facebook returns an error message of: "Invalid OAuth access token.""

Have downloaded fix in other post in this forum "base_facebook.php" and have uploaded to directory specified.

Now there is no error, but also no Log-in ?

cheers
kymo
Yes, your Facebook app configuration setting look fine.

But I realised some of the script file not exist, can I have permission to help you update to Easysocial latest version again ?
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Thursday, 13 April 2017 23:32
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Hi there,

This issues have been fixed and included on our latest version. Maybe you can update them first and see how it goes
Or may i have your permission to update/upgrade them for you? Please advice.
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Tuesday, 11 April 2017 10:41
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Hi

I have installed update, but now have a different issue with no error, infact nothing happens ?

cheers
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Thursday, 13 April 2017 08:45
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HI there,

Maybe you have configured your Facebook wrongly, may i have your Facebook access credentials for further check on this issues? or maybe you can refer to our documentations --> https://stackideas.com/docs/easysocial/administrators/social-integrations/facebook-app-configuration and see how it goes.


Please advice
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Thursday, 13 April 2017 09:51
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Hi

Went through it all again - looks good ?

It was working B4 the update ?

cheers
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Thursday, 13 April 2017 21:56
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Hi Arlex

No worries - go for it

cheers
kymo
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Friday, 14 April 2017 13:50
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I already help you update to latest version of Easysocial again, it should work fine now, can you try sign in via Facebook again?
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Friday, 14 April 2017 14:07
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Thanx Arlex

Works fine !
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Friday, 14 April 2017 15:21
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Hi there,

You are most welcome. Glad to hear that your issue has been resolved now.

As a gentle reminder, kindly start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiry. I will lock and mark this thread as resolved.
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Friday, 14 April 2017 15:39
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