Hi Zeosing,

Sorry for late reply to this,

I have tried to login in your Joomla backend, but hitting this :

Warning

Username and password do not match or you do not have an account yet.

Please advise.

By the way, do you mean this error what you mentioned? -> http://screen.stackideas.com/2015-06-03_1749.png

Also can you provide us with your FTP access as well.

No, this site of course don´t have Easyblog installed, beacuse it only retrieve rss from another that have it.

Updated the datails

Hi Zeosing,

Sorry for late reply to this,

I'm still a little bit confusing here, do you mean that if you are using the Easyblog feed URL from other site and when the Joomla mod_feed module retrieve the data, it will show the error right?

If yes, can you guide us which page can reproduce this error ?

Also I still can't login success in your Joomla backend, please advise.

That´s it, the error is global, since you are log in, (front-end) because the module only show to admins, (a little trick in order to not affect the other user in the page) .

In order to reproduce the error you have to login in the front-end with the data provided, the the error appears after login, like i said it´s a global error.

Here in this post I gave you a url to a dropbox file that contains the data, hope this help.

I need the path to the file that renders the feed view, we know this is the file that causes the error, that file contains:

<div id="feedBody"> ....</div>

Thanks.

Hi Zeosing,

I'm really sorry that delayed of this reply,

This is the Easyblog file path -> JoomlaFolder\components\com_easyblog\views\latest\view.feed.php which populated the RSS feed.

By the way, this HTML code <div id="feedBody"> ....</div> is not render by Easyblog, may i know which page are you getting this? Please advise.

We are very confusing about this error , we are sure at 100% that it causes by Easyblog ( the version that uses the site that provide the news to tge mod_feed) because with other (no matter wich) rss feed the module don´t cause any trouble.

We check the view.feed.php file but all seem correct.

Any idea ? Thanks for all the time.

Hi Zeosing,

I am really sorry for the delay of this reply as it is a weekend for us here.

The reason why you hitting this error is because somehow the real error message trying to show up in your page but missing the JDocument Class so it show this error "Error displaying the error page: Invalid JDocument Class: Unable to load renderer class", in other word, the real error still hidden from the back.

Yes, after user logged in then hitting the error, can you guide me step by step how this work? So that I can try replicate on locally?
Example :
#1. which Easyblog RSS feed URL you add in Joomla mod_feed module
#2. which module you display on your page (because I not sure which mod_feed module name)

I change the name of the module, "Module with Error" in order to find it easily.

Thanks for the help

Hello Zeosing,

I am sorry for the delay of this reply.

It seems the error is not appearing anymore as the feed module is displaying properly from my end. Check my screenshot here, http://screen.stackideas.com/2015-06-09_1212.png . May I know if the error is still appearing from your end? Please advise.

No, the error doen´t happens now, how you fixed it ?

Thanks as always

Well, maybe is that, anyway thanks for yout time and the help.

You are most welcome Zeosing.