By Charity Mainville on Wednesday, 22 June 2016
Posted in Technical Issues
Replies 10
Likes 0
Views 426
Votes 0
Why is some of the introtext showing and some not on the modules? Everything was showing before upgrade: http://villemagazine.com/ (scroll down to see)

Thanks!
It seems like your `news` module set do not have show any content, you can refer on my attached screenshot below.

After I set to show `introtext` and it show properly now.
·
Wednesday, 22 June 2016 15:09
·
0 Likes
·
0 Votes
·
0 Comments
·
Hi Ariex,

Thank you, not sure why it was set that way. However it is still not showing up under the Entertainment section for the last 2 blogs and introtext is selected. (see attached screenshot)
·
Thursday, 23 June 2016 04:23
·
0 Likes
·
0 Votes
·
0 Comments
·
Also I just saw my rss feed is not longer working? http://www.villemagazine.com/index.php?option=com_easyblog&view=latest&format=feed&type=rss

It is saying it can't be found.
·
Thursday, 23 June 2016 07:11
·
0 Likes
·
0 Votes
·
0 Comments
·
Hi Charity Mainville,

I am sorry for the delay of this reply. Kindly please find my response to your inquiries below:
However it is still not showing up under the Entertainment section for the last 2 blogs and introtext is selected.

-> I've see the module on your homepage it show perfectly fine. I'm missing anything here?


Also I just saw my rss feed is not longer working? http://www.villemagazine.com/index.php?option=com_easyblog&view=latest&format=feed&type=rss

->I've inspected that when I access the page I'm hitting this error:
Fatal error: Call to undefined method JDocumentFeed::addFavicon()

Can you provide us with your FTP access, so we can troubleshoot further on this?
·
Thursday, 23 June 2016 15:03
·
0 Likes
·
0 Votes
·
0 Comments
·
Well that's weird! It wasn't showing yesterday!

For the rss feed the FTP update above
·
Friday, 24 June 2016 14:15
·
0 Likes
·
0 Votes
·
0 Comments
·
Hi there,

We still can't access your ftp . Please update at your first post for security measure. Thanks for understanding .

Regards
·
Friday, 24 June 2016 15:51
·
0 Likes
·
0 Votes
·
0 Comments
·
I'm sorry I didn't see this message. What is it saying when you try to access? Everything should be working.
·
Friday, 01 July 2016 13:18
·
0 Likes
·
0 Votes
·
0 Comments
·
Hi there,

We still cant access your FTP. Below are the error we faced. -->http://screencast.com/t/Ol8WtrfDWD
Error: Connection timed out after 20 seconds of inactivity
Error: Could not connect to server

Please advice.

Regards
·
Friday, 01 July 2016 17:41
·
0 Likes
·
0 Votes
·
0 Comments
·
I'm so sorry for the delay on this... I was having issues with my server. This should work.

Updated at dashboard
·
Monday, 01 August 2016 05:09
·
0 Likes
·
0 Votes
·
0 Comments
·
Hi there,
Sorry for the delay of this reply.

It seems that your "Content - Ignite Gallery Plugin" have caused this issues. You have to consult with your Content - Ignite Gallery service provider for further view on this issues. I have temporarily disabled it for you. The rss work fine now. Please give it a try and see how it goes .

And if i disable "sh404sef - System plugin", i faced error below. Please consult with your template provider and sh404sef service provider for further view of this issues.
Fatal error: Call to undefined method JDocumentFeed::addFavicon()
·
Monday, 01 August 2016 15:49
·
0 Likes
·
0 Votes
·
0 Comments
·
View Full Post