By Vitaly on Saturday, 15 February 2014
Posted in General Issues
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Greetings!

After the upgrade Joomla to 2.5.18 there was a small bug. Before the update, everything was fine. It lies in the fact that if you just make a comment then all is well, but if you make a response (reply), then an error "Internal Server fly out in error" and the dialog box. If you close it and refresh the page, the comment despite the error appears.

Prompt, in what could be the problem? Thanks!

Komento 1.7.4
Joomla 2.5.18
Hi,

This is a known bug with the EasySocial integration in Komento.

Temporarily, please turn off EasySocial integrations in Komento -> Integrations -> Select Component -> Activities -> EasySocial.

This will be fixed in the next version.
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Saturday, 15 February 2014 01:39
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In integration of all the settings turned off and still the error occurs.
When worth to wait for the new version?

Thank you!
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Saturday, 15 February 2014 01:58
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Hi,

In that case please provide us your site's access and FTP access to investigate this.
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Saturday, 15 February 2014 02:01
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Hi,

I'm turn off Komento -> Integrations -> Select Component -> Notifications -> EasySocial -> New Reply and the error is gone.
Komento -> Integrations -> Select Component -> Notifications -> EasySocial -> New Comment is on, but it no errors.

Error occurs only when you reply to a comment.

Thanks!
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Saturday, 15 February 2014 02:12
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Hello,

Thanks for the extra information. Unfortunately it would be really hard for us to help you put without any access to your site. Please do consider sending us your backend and FTP so that we can check out your issue. Please advice.

Thanks!
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Monday, 17 February 2014 11:02
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