By Gary Ball on Friday, 13 March 2015
Posted in General Issues
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Hi,

I have recently loaded EasyDiscuss but every time I click on a menu item from the frnt end, I get and internal server error.

In addition, I did migrate discussions across from Jomsocial Groups and Kunena but would no like to delete these. When I try to delete discussions from the back end I just get a blank page

My website is http://www.mygardenjuice,com
Hello Gary,

Hm, for some reasons the toolbar seems to be causing the page to trigger an internal server error. I have temporarily disabled this but I will check on the toolbar as soon as I get to the office as it's getting pretty late here (Almost 3am here). But the site should be functional now as I have temporarily commented out the toolbar from appearing.
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Friday, 13 March 2015 02:32
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Hello Gary,

I am sorry for the delay of this reply.

After some long debugging on your site, I have finally found the caused of your internal server error issue. The issue is related with viewing the category post count across your site. I've checked your database and found out that 2 categories is actually having the same id and parent id, thus causing infinite loop during the query. Your webhosting provider detect this loop and return the internal error 500 on your site to prevent server flood.

I've corrected your category database structure and the infinite loop error is gone now. Can you verify this for me?
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Friday, 13 March 2015 19:22
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