Internal Links from Share What's New shows 404 error
By Richard on Friday, 31 May 2019
Posted in General Issues
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When I add a link to another part of the website from Share What's New a 404 error appears before i can share the post.

It happens in the main stream as well as for Groups, Events and Pages.

I use the full URL link.

Is an internal link not allowed or if it is, what format should i use for the url link?
It seems like when the system trying to crawl to your internal group link using CURL, then your server returning this following error.

[gist type="php"]
<html><head>
<title>404 Not Found</title>
</head><body>
<h1>Not Found</h1>
<p>The requested URL /community/groups/26-world-professional-indoor-championships-2017 was not found on this server.</p>
</body></html>
[/gist]

Can you check with your webhosting provider regarding this and see whether somewhere prevent CURL to crawl internal link?
Arlex Wong
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Friday, 31 May 2019 23:22
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Ah thank you Arlex, it could be similar to the directive in .htaccess blocking the cron jobs, I will check and update here when confirmed.
Richard
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Saturday, 01 June 2019 00:39
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You're most welcome, keep us update then.
Arlex Wong
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Saturday, 01 June 2019 08:39
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Update ref your suggestion - after going through the htaccess file, the issue was related to some user-agent global blocking code SG added and it has been removed, everything is working correctly now, thank you for your help.
Richard
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Monday, 24 June 2019 11:31
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Hi there,

You are most welcome. Glad to hear that your issue has been resolved now.

Just for your information, I have locked and marked this thread as resolved to avoid confusions in the future. Please start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiries.

Thanks for understanding.
Manisha Ranawat
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Monday, 24 June 2019 11:55
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Thanks for getting back to us your hosting provider found the root issue, and glad to hear that your issue has been resolved now.

Just for your information, I have locked and marked this thread as resolved to avoid confusions in the future. Please start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiries.

Thanks for understanding.
Arlex Wong
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Monday, 24 June 2019 11:55
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