By JH on Friday, 20 June 2014
Posted in General Issues
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Hi folks,

When a user posts a comment on an article using Komento the comment appears in the ES stream no problem. BUT when a reply is made in ES, that reply is not added to the Komento conversation. Similarly, if I reply on the article page with the Komento reply function, the reply is not linked to the original comment that appeared in the ES stream. It makes it hard to keep track of conversation threads.

Is there a way to integrate komento and easysocial REPLIES?

Thank you!

James
Hello James,

I am really sorry but unfortunately that is not possible
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Saturday, 21 June 2014 13:59
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Hello JH,

Do you want the comment stream appears something like this screenshot http://screencast.com/t/PZ9k8YO6 ? Where the user replies to a comment and the user reply appears on the stream.

If yes, you may upload this two attachment files reply.title.php & komento.php and replace the existing file in your local joomla folder.

For the reply.title.php you may upload to your_local_Joomla\media\com_easysocial\apps\user\komento\themes\default\streams\ and the komento.php you may upload to your_local_Joomla\media\com_easysocial\apps\user\komento\

Please backup the existing reply.title.php & komento.php first before you replace them with the attached file in case if anything goes wrong

Hope that helps

Regards
Kheng Wei
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Friday, 20 June 2014 12:32
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Ok, thanks Kheng. That would probably do it. Is there a way to make the reply sit under the original Komento comment the way it's usually looks in the ES stream? See attachment for clarification. Is this possible?

Thanks again,

James
JH
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Friday, 20 June 2014 14:27
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Hello JH,

Just to clarify, do you mean the user interface for the komento replies that appears in the easy social stream?

If yes, there is a komento theme that looks similar to the komento reply as seen in the easy social stream. You may go to your joomla backend > component > komento > integrations > select your component that integrate with your komento > layout > general theme > select theme "Fresco" as shown in this screenshot http://screencast.com/t/igCQeMGFQk and the interface will look something like this screenshot http://screencast.com/t/JxwNg4Mm .

Regards
Kheng Wei
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Friday, 20 June 2014 16:06
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Thank you Kheng. But what I want is for the Komento replies to show up in the EasySocial stream, formatted the same way as normal ES replies: below the original comment in a grey box. Is that possible?

Thank you so much for your help and patience.

James
JH
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Friday, 20 June 2014 20:45
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Ok, good to know. I just wanted to be sure I wasn't missing something.

Thank you Mark and Kheng for your wonderful support.

James
JH
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Saturday, 21 June 2014 15:25
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No problem James
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Saturday, 21 June 2014 15:38
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