By Luis Cardenas G Cardenas on Tuesday, 18 August 2015
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Hello,

when I am making the installation of the Easy Blog 5 the installer will get stuck at:
Step 3. Installation.
Post Installation Cleanup...

Please help me with this issue.

Thanks,

Lea
Hey Luis,

Is it possible for you to provide us with the back end and FTP access to your site to check on this issue?
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Tuesday, 18 August 2015 02:32
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Hello, thank you for the help. Here is the details you asked for.

best regards, Lea.
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Monday, 24 August 2015 08:11
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Hey Luis,

I am sorry that delay of this reply,

It seems like hitting this duplicate entry sql error :

1062 Duplicate entry '0' for key 'PRIMARY' SQL=INSERT INTO `cr2go_easyblog_acl_group` (`content_id`,`acl_id`,`status`,`type`) VALUES('9','7','0','group'),('9','9','0','group'),('9','7','0','group')


Can I have permission temporary delete this few user group from your backend? Check my screenshot below.

After that I will create back this few user group in your site. Because I checked in your user manager page, it seems like no user under this few user group yet, it would be safe.
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Monday, 24 August 2015 10:11
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Hello Arlex,

yes, you can delete those files and proceed with what you have to do.

Thank you,

Lea
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Tuesday, 25 August 2015 12:25
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Hey Luis,

I am sorry that delay of this reply,

I've help you upgraded to Easyblog 5. It seems like this table `#__easyblog_acl_group` missing the id auto_increment, so it always get duplicate entry `0`.

But I noticed your previous post can't show on blog listing page, then I view your blog categories page, then I noticed one of the category id equal to 0, by right it shouldn't store 0 for the id.

is it possible provide us with your PHPMYADMIN access? because I suspect all of your Easyblog table `id` column missing the auto_increment.
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Tuesday, 25 August 2015 16:19
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Hello Arlex,

I will send you the information. And you can fix the tables.

The data base of that site is: costar13_cr2goj300

Thank you for the help.

Best Regards,

Lea
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Wednesday, 26 August 2015 00:28
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Hey Luis,

I am really sorry that delay of this reply,

I already help you updated all the Easyblog tables `id` set to auto_increment, so the categories view is work fine now.

By the way, I noticed you have created 4 post in Easyblog 3.9, may i know those 4 post is test post right?

Perhaps you can start create a new post and see how it goes?
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Thursday, 27 August 2015 03:15
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Hello,

thank you very much for helping me. Those post were test posts.

I will create a new post and will tell you how it goes.

Best regards,

Lea.
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Tuesday, 01 September 2015 06:40
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You're welcome, keep us updated then.
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Tuesday, 01 September 2015 09:47
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Hello,

I have been making tests and seeing how the component works. It all great just one things that I don't know why is happening.

When ever I got to the blog menu option, the menu will act strange ( i will attach a photo so you can see) the logo will not appear.

If you could help me with that issue. Thank you.

PS: I have been doing my test on this subdomain. (http://costarica2go.net/cr2go300) on the menu option blog. and the back end I will provide it.

Lea
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Wednesday, 02 September 2015 06:17
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Hey Luis,

I am sorry that delay of this reply,

I think you missed upload that screenshot as you mentioned at above, can you provide us again with the screenshot in your next reply?
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Wednesday, 02 September 2015 11:15
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I put the attachment. Sorry, i thought I have send it.

thank you,

Lea
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Friday, 04 September 2015 04:48
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Hey Luis,

I am really sorry that delay of this reply,

Can you take a look of my attached screenshot below.

Do you mean your page logo? It seems like that was appeared on blog menu page.

Am i missing something here?
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Friday, 04 September 2015 13:07
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