Installer Hanging at Add-Ons
By Taylor Pyles on Sunday, 20 May 2018
Posted in Installation Issues
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I had a previous version of EasyDiscuss and today, renewed my subscription. Upon doing so, I attempted to upgrade. The upgrade of the system went as it should, however, when it comes to Step 4 of adding the add-ons, the system hangs at 0%. I next downloaded the newest version installer from the website and attempted again with the same result. Unfortunately, this has locked the forum as it now just goes to the installer instead of the forum. How can I get past the add-on step of the install process as it's just hanging there.
Hey there,

I am really sorry for the delay of this reply as it is a weekend for us here.

It seems like you provided us that your site backend and FTP login credentials no longer work, please advise.
Arlex Wong
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Sunday, 20 May 2018 09:12
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Arlex,
I have updated the site details.
Taylor Pyles
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Sunday, 20 May 2018 09:19
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It seems like your 3rd party extension CiviCRM caused this installation issue, this is what it return that error message.


<b>Fatal error</b>:  Uncaught Exception: API error: Mandatory key(s) missing from params array: name_b_a in /home/blueribbon/public_html/administrator/components/com_civicrm/civicrm/CRM/Core/ManagedEntities.php:456

Stack trace:

#0 /home/blueribbon/public_html/administrator/components/com_civicrm/civicrm/CRM/Core/ManagedEntities.php(234): CRM_Core_ManagedEntities->onApiError('RelationshipTyp...', 'create', Array, Array)

#1 /home/blueribbon/public_html/administrator/components/com_civicrm/civicrm/CRM/Core/ManagedEntities.php(179): CRM_Core_ManagedEntities->insertNewEntity(Array)

#2 /home/blueribbon/public_html/administrator/components/com_civicrm/civicrm/CRM/Core/ManagedEntities.php(141): CRM_Core_ManagedEntities->reconcileEnabledModule(Object(CRM_Core_Module), Array)

#3 /home/blueribbon/public_html/administrator/components/com_civicrm/civicrm/CRM/Core/ManagedEntities.php(122): CRM_Core_ManagedEntities->reconcileEnabledModules()

#4 /home/blueribbon/public_html/administrator/components/com_civicrm/civicrm/CRM/Core/Invoke.php(395): C in <b>/home/blueribbon/public_html/administrator/components/com_civicrm/civicrm/CRM/Core/ManagedEntities.php</b> on line <b>456</b><br />


Once i temporary disabled these CiviCRM extension/plugins from your site backend, then that installation work fine now.

By the way, i already help you re-enabled back those CiviCRM extension/plugins on your site, can you give it a check is it all work fine now?
Arlex Wong
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Sunday, 20 May 2018 09:31
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Appears to be working..Thank You!
Taylor Pyles
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Sunday, 20 May 2018 09:39
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You're most welcome.

Just for your information, I have locked and marked this thread as resolved to avoid confusions in the future. Please start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiries.

Thanks for understanding
Arlex Wong
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Sunday, 20 May 2018 09:40
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