Do I need to download the Launcher again?

Can you try downloading the launcher and install it again? If the problem still persists, can you please provide us with the access to the site to look into this?

I had try downloading the launcer again and install again and it still persists.

site information for you to login provided

Please advise the stackideas ip address to whitelist

Your license is associated with sglottery.com but your site is portal.sglottery.com . You need to decide on one to use.

can I change again when I decided to move from portal.sglottery.com to http://www.sglottery.com since it is just same site.

Oh yes sure. I have updated your license for now. We are looking at ways where we allow you to run on subdomains but will keep you updated.

Thanks for understanding sir!

Thanks. the error message disappeared.

Do let me know again on subdomains.

You are most welcome Sure, will do!