Installation stuck at 0%, and not able to be installed via the network
By WEI LUN HUNG on Friday, 16 December 2016
Posted in Installation Issues
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Installation via the Network:
-> Unable to verify your license or your hosting provider has blocked outgoing connections.
Contact Support


Installation via Directory:
-> stuck at 0%

Could you kindly help to check this issue?

Thanks.
Hey Wei,
I have installed EasyBlog for you. However, I did have to modify some codes that involves connecting to Stackideas as there is an issue with your connection with Stackideas.
I strongly suggest you get in touch with your webhosting provider regarding this so they can rectify this issue. If not, you will encounter this problem again the next time you update/install any Stackideas product.
Raymond
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Friday, 16 December 2016 19:28
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Hi there,
It seems we could not access your Extensions management page to help you with the installation. Can you provide us super user access so we can assist you more efficiently? Thanks
Raymond
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Friday, 16 December 2016 11:57
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Done.

Please try again.

Great thanks for your prompt reply.
WEI LUN HUNG
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Friday, 16 December 2016 11:59
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Hey there,
It seems I am hitting the same error as well. Can you consult with your hosting provider and see if they blocked any outgoing connections from your server to stackideas.com. The system actually goes through our verifier url to check if the license is valid. You should unblock any connections to stackideas.com so that you can verify the license during the installation and also retrieve version info in the backend.
Raymond
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Friday, 16 December 2016 12:21
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Hi,
the hosting provider is trying to figure out the problem. Meanwhile, do you have any workaround that I could install it first?
WEI LUN HUNG
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Friday, 16 December 2016 15:42
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Hey there,
Perhaps you can try downloading the full installer from your dashboard. Then, at the installation method, select Installation via Directory(http://take.ms/XUQXR).
Let us know if this works for you, thanks.
Raymond
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Friday, 16 December 2016 16:33
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hi, it is stuck at 0%, even the zip was extracted, is this normal?
WEI LUN HUNG
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Friday, 16 December 2016 17:02
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Can you upload your component/full package file at JoomlaFolder/administrator/components/com_easyblog/setup/packages so I can try again for you? Thanks.
Raymond
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Friday, 16 December 2016 17:43
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It's done.
WEI LUN HUNG
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Friday, 16 December 2016 17:52
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Understood, thanks for your help!
WEI LUN HUNG
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Friday, 16 December 2016 20:01
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Thanks for updating, glad that your issues are resolved now
Mark
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Friday, 16 December 2016 20:13
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