By Miranda Parry on Friday, 23 January 2015
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Hi
Have just purchased EasyBlog. On trying to install via Extension Manager, my browser hangs for about 20-30 seconds and then the extension manager window changes back to how it was before I browsed for the upload and hit the button. Or in other words, nothing happens. No installation success message. I checked under the components menu, but it isn't showing and looking at the server it doesn't seem to have uploaded at all. Running Joomla 3.3.6 and have successfully installed 'install from web' plug in this morning, so connection and permissions seem to be ok. Am I missing something? Hope you can help, thanks!
Hello Miranda,

I am really sorry for the delay of this reply as it is a weekend for us here. I believe this issue could most likely be caused by the SQL queries not getting executed during installation. Is it possible for you to provide us with the back end and FTP access to your site to check on this issue?
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Saturday, 24 January 2015 03:32
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Hi
I can supply these details, but not on an open forum - please can you advise best way to contact you. When I responded via email, I was directed back here.
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Monday, 26 January 2015 22:16
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Hello Miranda,

As per your ticket, I believe we have already managed to install it for you on the site
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Tuesday, 27 January 2015 00:46
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