By Henri GILABERT on Wednesday, 01 April 2015
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Hi,

As usual, when I try to install the new version of Easyblog by clicking the gree button, nothing happen ! (I've tried with Chrome and Firefox).

PLEASE !! I don't ask you to upgrade on my behalf... I just want you to fix the issue and allow me to upgrade by myself.

Thank you
Hello Henri,

Which version are you upgrading from? I can't really tell you what problem you have exactly unless you provide us with both the back end and FTP access to the site.
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Thursday, 02 April 2015 02:43
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Hi,

I use version 3.9.19775 but it doesn't chage anything... I got the issue for all the versions... and every time you update the site without telling me what's the isse.
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Friday, 03 April 2015 21:17
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Hello Henri,

If you do not provide us access to the site to troubleshoot this, we will never be able to figure this out. We can only troubleshoot this if you can provide us with the necessary access.

Anyway, the "update server" will be deprecated once EasyBlog 5 is out as we will use a different update method for EasyBlog 5.
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Saturday, 04 April 2015 04:27
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Hello,

Hereunder access info for my TEST website :



Please, telle me when version 5 will be deployed as a stable version.
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Saturday, 04 April 2015 16:56
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The issue that you are facing is because you are using an invalid api key. I have generated a new api key for you and the auto updater works fine now. To learn more about the progress for EasyBlog 5, please refer to http://stackideas.com/blog/get-easyblog5-alpha-now
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Sunday, 05 April 2015 00:06
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thank you for your advise but, in my production website, I've update the api key.... and the update still doesn't work

Hereunder access info for the production website :
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Sunday, 05 April 2015 15:41
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Hello Henri,

I am not really sure why it's not working for you but it seems to work fine for me when I tried to run it on your site. Take a look at my screen shot here, http://screen.stackideas.com/2015-04-05_1828.png
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Sunday, 05 April 2015 18:29
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I don't understand.... which browser of wich version do you use ?... I use chrome Version 41.0.2272.101 m
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Sunday, 05 April 2015 23:15
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Hello Henri,

I was using Firefox to perform the updates
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Monday, 06 April 2015 03:56
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