Installation error on dev site
By Giora Shimoni on Tuesday, 04 April 2017
Posted in General Issues
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Trying to install on a dev site. Got the following error:
Sorry, there was some errors when trying to extract the queries.zip file. Please contact our support team.
http://www.awesomescreenshot.com/image/2362891/8837587d605d7e0027646d67c21aff50
Thanks
Hi Giora,
Can you try reinstalling again by uploading the full installer in Joomla's extension installer page(http://take.ms/nf878). Once you reach step 2, can you make sure you have this selected in step 2 of the installation(http://take.ms/8y7Wi)?
Let us know if the issue persists.
Raymond
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Tuesday, 04 April 2017 16:10
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After doing so i get the following screen: http://www.awesomescreenshot.com/image/2363298/d4bcccc0d144990a81670f3bb890df99

nothing happens.
Best Regards,

Giora
Giora Shimoni
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Tuesday, 04 April 2017 17:28
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Hey Giora,
I suspect your max_post_size is not high enough(http://take.ms/wIlKx), which is why the full installer is not able to upload. Can you set this to 64 on your server and try again?
Let us know how it goes. Thanks.
Raymond
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Tuesday, 04 April 2017 17:54
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That was the trick.... Thanks :-)
Giora Shimoni
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Tuesday, 04 April 2017 17:58
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Hey Giora,

You are most welcome. Glad to hear that your issue has been resolved now.
I will lock and mark this thread as resolved.
Raymond
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Tuesday, 04 April 2017 18:04
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